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iPad Troubleshooting : Re-register with Your iTunes Account

11/7/2011 6:04:27 PM
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Re-register with Your iTunes Account

Every iPad is associated with or tied to an iTunes account. That association allows you to purchase iTunes music and videos, and apps from your iPad. It is also that association that allows you to play music from your iTunes account on your computer on your iPad.

Sometimes, your iPad might "lose" its registration and connection with iTunes. Usually, this is a very simple fix. Just connect your iPad to the computer via the USB cable and iTunes will walk you through the process of re-associating your iPad with your iTunes account.

If you have trouble registering your iPad through iTunes, then Apple provides an online resource that you can get to from your computer or iPad web browser.

Type this into your web browser:

https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa

You should see a screen similar to the one shown here (Figure 1).

Figure 1. The online registration site from Apple's login page

  1. Complete the information, enter your Apple ID and password, and click Continue.

  2. Select whether you are registering One product or More than one product. In this case, we chose One product (Figure 2).

Figure 2. Step 1 on Apple's online registration site

  1. Now, choose the category, product line, and product. In this case, we chose iPad category, iPad product line, and iPad Wi-Fi. This moved us through steps 2–4 at once (Figure 3).

    Figure 3. Steps 2–4 on Apple's online registration site
  2. Now you need to enter your iPad serial number and other information about how you will use the iPad.

    To locate the serial number, connect your iPad to your computer and load up iTunes. Click your iPad in the left nav bar and click on Summary in the top nav bar. The serial number is at the top of the Summary screen, as shown in Figure 4.


    Figure 4. Locating your iPad serial number in iTunes and Step 5 on Apple's online registration site
  3. Now click Continue and you should have successfully registered your iPad.

 
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