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Introduction to Exchange Server 2010 : What is new in Exchange Server 2010?

9/27/2011 4:33:01 PM
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1 What's been removed from Exchange Server 2010?

As always, as new features come, old features go. There are inevitably a few that have found themselves on the "deprecated list" this time around, and so will not be continued in Exchange Server 2010 and beyond. Since this is a much shorter list than the "new features", we'll start here:

  • There are some major changes in Exchange Server clustering: in Exchange Server 2007 you had LCR (Local Continuous Replication), CCR (Cluster Continuous Replication) and SCR (Standby Continuous Replication) – three different versions of replication, all with their own management interfaces. All three are no longer available in Exchange Server 2010.

  • Windows Server Fail-over Clustering has been removed in Exchange Server 2010. Although seriously improved in Windows Server 2008, a lot of Exchange Administrators still found the fail-over clustering complex and difficult to manage. As a result, it was still prone to error and a potential source of all kinds of problems.

  • Storage Groups are no longer available in Exchange Server 2010. The concepts of a database, log files and a checkpoint file are still there, but now it is just called a database. It's like CCR in Exchange Server 2007, where you could only have one database per Storage Group.

  • Owing to major re-engineering in the Exchange Server 2010 databases, the Single Instance Storage (SIS) is no longer available. This means that when you send a 1 MB message to 100 recipients, the database will potentially grow by 100 MB. This will surely have an impact on the storage requirements in terms of space, but the performance improvements on the Database are really great.


2 What's new in Exchange Server 2010?

Exchange Server 2010 contains a host of improvements and a lot of new features, as well as minor changes and improvements.

2.1 Outlook Web App

The most visible improvement for end-users is Outlook Web App (previously known as Outlook Web Access). One of the design goals for the Outlook Web App was a seamless cross-browser experience, so users running a browser like Safari, even on an Apple MacBook, should have exactly the same user experience as users running Internet Explorer.

Figure 1. Outlook Web App running on an Apple MacBook using a Safari browser!

Outlook Web App offers a very rich client experience and narrows the gap between a fully-fledged Outlook client and Outlook Web Access. To reinforce that experience, a lot of new features have been introduced. To name a few: Favorites, Search Folders, attaching messages to messages, integration with Office Communicator, a new Conversation View (which works very well!), integration with SMS (text) messages and the possibility to create Outlook Web Access policies, which give the Exchange organization administrator the ability to fine-tune the user experience.

2.2 High Availability

The Exchange Server 2007 Cluster Continuous Replication (CCR) and Standby Continuous Replication (SCR) features are now combined into one new feature called database availability.

Database copies exist just as in an Exchange Server 2007 CCR environment and are created in a "Database Availability Group," but it is now possible to create multiple copies. The replication is not on a server level as in Exchange Server 2007 but on a database level, which gives the Exchange administrator much more fine control and granularity when it comes to creating a high available Exchange organization. The servers in such a Database Availability Group can be at the same location, or other locations to create an offsite solution. There's also no longer any need to install the Microsoft Cluster Service (MSCS) before setting up the Database Availability Group, as all cluster operations are now managed by Exchange. 

2.3 Exchange core store functionality

Compared to Exchange Server 2003, Exchange Server 2007 dramatically decreased the I/O on the disk subsystem (sometimes by 70%). This was achieved by increasing the Exchange database page size from 4KB to 8KB and by using the 64-bit operating system. The memory scalability of the 64-bit platform makes it possible to use servers with huge amounts of memory, giving them the opportunity to cache information in memory instead of reading and writing everything to the disk.

One of the design goals of Exchange Server 2010 was to use a single 1TB SATA disk for the mailbox database and its log files. Another goal was to allow multi-GB mailboxes without any negative performance impact on the server. To make this possible, the database schema in Exchange Server 2010 has now been flattened, making the database structure used by the Exchange Server much less complex than it was in Exchange Server 2007 and earlier. As a result, the I/O requirements of an Exchange Server 2010 server can be up to 50% less than for the same configuration in Exchange Server 2007.

As a result of the flattened database schema, Microsoft has removed Single Instance Storage (SIS) from Exchange Server 2010, but the improvements in performance are much more significant, and more-than-adequate compensation for the (comparatively minor) loss of SIS.

2.4 Microsoft Online Services

Microsoft is gradually moving "into the cloud." Besides an Exchange Server 2010 implementation on premise, it is now also possible to host mailboxes in a datacenter; you can host your mailboxes with your own ISP, or with Microsoft Online Services.

Exchange Server 2010 can be 100% on premise, 100% hosted, or it can be a mixed environment, with some percentage of your mailboxes hosted and the rest on premise. This is, of course, fully transparent to end-users, but it has its effects on the administration. Instead of managing just one, on-site environment, you'll have to manage the hosted organization as well. This is can all be handled through Exchange Server 2010's Exchange Management Console, where you can connect to multiple forests containing an Exchange organization.

2.5 New administration functionality

As a consequence of the major changes made to the High Availability features of Exchange Server 2010, the Exchange Management Console has also changed rather significantly.

Owing to the new replication functionality, the Mailbox object is no longer tied to the Exchange Server object, but is now part of the Exchange Server 2010 organization. Also, since the concept of Storage Groups is no longer relevant, their administration has been removed from both the Exchange Management Console and the Exchange Management Shell. PowerShell cmdlets like New-StorageGroup, Get-StorageGroup, and so on, have also all been removed, although the options of these cmdlets have been moved into other cmdlets, like database-related cmdlets.

Speaking of which, Exchange Server 2010 also runs on top of PowerShell Version 2. This version not only has a command line interface (CLI), but also an Interactive Development Environment (IDE). This enables you to easily create scripts and use variables, and you now have an output window where you can quickly view the results of your PowerShell command or script.

In addition to PowerShell V2, Exchange Server 2010 also uses Windows Remote Management (WinRM) Version 2. This gives you the option to remotely manage an Exchange Server 2010 server without the need to install the Exchange Management Tools on your workstation, and even via the Internet!

One last small but interesting new feature is "Send Mail," allowing you to send mail directly from the Exchange Management Console – ideal for testing purposes. 

2.6 Exchange Control Panel

It is now possible to perform some basic Exchange management tasks using the options page in Outlook Web Access; not only on the user's own properties, but also at an organizational level. With this method, it is possible to create users, mailboxes, distribution groups, mail-enabled contact, management email addresses etc.

Figure 2. The Exchange Control Panel for basic management functions.

2.7 Active Directory Rights Management

Active Directory Rights Management Service lets you control what users can do with email and other documents that are sent to them. It is possible, for example, for classified messages to disable the "Forward" option to prevent messages being leaked outside the organization.

With Exchange Server 2010, new features have been added to the Rights Management Services, such as:

  • Integration with Transport Rules – a template for using RMS to protect messages over the Internet.

  • RMS protection for voice mail messages coming from the Unified Messaging Server Role.

2.8 Transport and routing

With Exchange Server 2010 it is possible to implement cross premises message routing. When using a mixed hosting environment, Exchange Server 2010 can route messages from the datacenter to the on-premise environment with full transparency.

Exchange Server 2010 also offers (at last) enhanced disclaimers, making it possible to add HTML content to disclaimers to add images, hyperlinks, etc. It is even possible to use Active Directory attributes (from the user's private property set) to create a personal disclaimer.

To create a highly available and reliable routing model, the Hub Transport Servers in Exchange Server 2010 now contain Shadow Redundancy. A message is normally stored in a database on the Hub Transport Server and, in Exchange Server 2007, the message is deleted as soon as it is sent to the next hop. In Exchange Server 2010, the message is only deleted after the next hop reports a successful delivery of the message. If this is not reported, the Hub Transport Server will try to resend the message.

For more High Availability messaging support, the messages stay in the transport dumpster on a Hub Transport Server, and are only deleted if they are successfully replicated to all database copies. The database on the Hub Transport Server has also been improved on an ESE level, resulting in a higher message throughput on the transport level.

2.9 Permissions

Previous versions of Exchange Servers relied on delegation of control via multiple Administrative Groups (specifically, Exchange Server 2000 and Exchange Server 2003) or via Group Membership. Exchange Server 2010 now contains a Role Based Access Control model (RBAC) to implement a powerful and flexible management model.

2.10 Messaging policy and compliance

As part of a general compliance regulation, Microsoft introduced the concept of Managed Folders in Exchange Server 2007, offering the possibility to create some sort of compliancy feature. This has been enhanced with new interfaces in Exchange Server 2010, such as the option of tagging messages, cross-mailbox searches, new transport rules and actions, and the new retention policies.

2.11 Mailbox archive

Exchange Server 2010 now contains a personal archive; this is a secondary mailbox connected to a user's primary mailbox, and located in the same Mailbox Database as the user's primary mailbox. Since Exchange Server 2010 now supports a JBOD (Just a Bunch of Disks) configuration this isn't too big a deal, and the Mailbox Archive really is a great replacement of (locally stored) .

2.12 Unified Messaging

The Exchange Server 2010 Unified Messaging Server Role integrates a telephone system, like a PABX, with the Exchange Server messaging environment. This makes it possible to offer Outlook Voice Access, enabling you to interact with the system using your voice, listen to voice mail messages, or have messages read to you. Exchange Server 2010 offers some new functionality like Voicemail preview, Messaging Waiting Indicator, integration with text (SMS) messages, additional language support, etc. Unified Messaging is, unfortunately, so you won't find me going into too much detail later on.

 
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