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Exchange 2010 Server Roles (part 1) - Mailbox Server

9/30/2013 3:49:13 AM
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1. The Importance of Server Roles

The concept of an Exchange server role is not really a new concept. Microsoft officially introduced the concept in Exchange Server 2007, but in Exchange Server 2003 we did have server roles, such as a Mailbox server, a front-end server, or a bridgehead server.

What was different is that for an Exchange 2003 front-end server, you installed the entire Exchange Server 2003 installation package, including the database engine, the message transport (SMTP), and other Exchange server functions.

Once all the Exchange Server 2003 software was installed, you then had to make configuration changes and disable services to make the server provide only the services you required of that specific "role."

Exchange administrators may want to know why server roles are so important and why the change from the way we used to configure servers. Granted, the architecture of Exchange Server 2003 was fairly monolithic, but the process of securing and configuring an Exchange 2003 bridgehead or front-end server was fairly well understood.

Now, during installation, we are prompted to choose which server roles a particular Exchange server will be providing. Figure 1 shows the screen that you will see if you choose a custom setup of Exchange Server 2010. You are prompted for which server roles you need to install.

Figure 1. Selecting the Exchange Server 2010 roles

There are some clear and important advantages to this approach, such as the following:

  • Server configuration complexity is reduced.

  • Unnecessary components are no longer installed. Additional steps to disable services or lock down a component are not necessary.

  • Server security is improved because now unnecessary components are not even installed, thus reducing a server's potential attack surface.

  • Servers that have only the specific components necessary for their required role are more scalable.


2. Exchange 2010 Server Roles

Now let's take a look at the specific Exchange Server 2010 roles that you may find in your organization:

  • Mailbox server

  • Client Access server

  • Hub Transport

  • Unified Messaging

  • Edge Transport

If you have worked with Exchange Server 2007, you may be wondering where the active clustered mailbox and passive clustered mailbox server roles are. They are no longer necessary: clustering can be achieved after installation because the concept of a clustered mailbox server no longer exists as it did in previous versions.

2.1. Mailbox Server

The Mailbox server role is at the center of the Exchange Server 2010 universe. The Mailbox server role hosts Exchange mailbox and public folder databases. Figure 2 shows the interaction with other messaging system components. Outlook MAPI clients still connect to the Exchange server but only for public folder access; for mailbox access, Outlook MAPI clients now connect to the Client Access server. Public Folder server referrals are provided by the Client Access server, though.

Figure 2. Messaging components interacting with a Mailbox server

Mail delivery (even mail going from one mailbox on a local database to another mailbox on the same database) is routed through the Hub Transport server. The Unified Message server role connects directly to the Exchange Mailbox server to retrieve a user's outgoing voicemail message.

On the Mailbox server role, the Microsoft Information Store service will almost always be the number one consumer of systems resources; this is especially true of RAM usage. In Figure 3, this service shows up as store.exe. Don't be alarmed if you see this service consuming 90 percent of the RAM on a server; it is not uncommon for store.exe to use 24 GB of RAM on a server that has a total of 32 GB. This RAM usage enables the database to cache more data and interact with the disk subsystem more efficiently.

On an Exchange 2010 server that is dedicated to providing only Mailbox server functionality, you will still find quite a few Exchange services running. The Exchange 2010 Mailbox server services are listed in Table 1.

Figure 3. Viewing store.exe in Task Manager

Table 1. Exchange Server 2010 Mailbox Server Services
Service Display Name, Short Name, and ExecutableFunction
Microsoft Exchange Active Directory Topology/MSExchangeADTopology/ADTopologyService.exeLocates Active Directory domain controllers and global catalog servers, and provides Active Directory topology information to Exchange services. Most Exchange services depend on this service; if it does not start, the Exchange server will probably not function.
Microsoft Exchange Information Store/MSExchangeIS/store.exeThe information store is the actual Exchange database engine (also known as ESE). This service manages the mailbox and public folder databases. If the store.exe service does not start, databases will not be mounted.
Microsoft Exchange Mail Submission/MSExchangeMailSubmission/MSExchangeMailSubmission.exeHandles message submission to the Exchange message transport service running on Exchange servers handling the Hub Transport role. If this service is stopped, email will not flow.
Microsoft Exchange Mailbox Assistants/MSExchangeMailboxAssistants/MSExchangeMailboxAssistants.exeHandles background processing functions for Exchange mailboxes.
Microsoft Exchange Monitoring/MSExchangeMonitoring/Microsoft.Exchange.Monitoring.exeHandles the interaction between management and troubleshooting tools and the Exchange server. Used by tools such as the Exchange Management Shell diagnostic cmdlets.
Microsoft Exchange Replication/MSExchangeRepl/msexchangerepl.exeProvides the continuous replication service to copy log files from an active database to a server that hosts a passive copy of the database and handles log replay on passive servers.
Microsoft Exchange RPC Client Access/MSExchangeRPC/Microsoft.Exchange.RpcClientAccess.Service.exeHandles the interaction between Outlook MAPI clients and public folder databases.
Microsoft Exchange Search Indexer/MSExchangeSearch/Microsoft.Exchange.Search.ExSearch.exeHandles content indexing for mailbox data.
Microsoft Exchange Server Extension for Windows Server Backup/wsbexchange/wsbexchange.exeAllows the Windows Server Backup utility to back up and restore Exchange Server data.
Microsoft Exchange Service Host/MSExchangeServiceHost/Microsoft.Exchange.ServiceHost.exeProvides a service host for Exchange components that do not have their own service. These include components such as configuring Registry and virtual directory information.
Microsoft Exchange System Attendant/MSExchangeSA/mad.exeProvides general management tasks for the Exchange server, including generating offline address books, updating free/busy information, and maintaining group memberships for the server's computer account.
Microsoft Exchange Throttling/MSExchangeThrottling/MSExchangeThrottling.exeHandles the limits on the rate of user operations to prevent any single user from consuming too many server resources.
Microsoft Exchange Transport Log Search/MSExchangeTransportLogSearch/MSExchangeTransportLogSearch.exeHandles the remote search capabilities for the Exchange server transport log files.
Microsoft Search (Exchange)/msftesql-Exchange/msftesql.exeHandles full-text creation for mailbox content and properties.
 
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