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Microsoft Exchange Server 2013 : Addressing Exchange - Address lists

10/11/2014 9:17:48 PM
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Address lists provide a convenient method to present directory objects in containers and can be combined in an address book policy (ABP) to restrict users to the Active Directory information they can see. By default, Exchange comes with a number of predefined containers defined by address lists:

  • All Users. All the mailboxes known to the organization

  • All Groups. All the distribution groups and dynamic groups known to the organization

  • All Contacts. All the mail-enabled contacts known to the organization

  • All Rooms. All the room mailboxes known to the organization

  • Public Folders. All the public folders (both traditional and modern) known to the organization

These address lists are available to all clients. In addition, the default Global Address List (GAL) is defined to be the sum of all the mail-enabled objects within the organization. EAC manages both normal address lists and GALs through the Organization section. Behind the scenes, the *-AddressList cmdlet set interacts with address lists, and the *-GlobalAddressList cmdlet set manages GALs. Your account needs to hold the RBAC Address Lists role before you can work with address lists. The role is included in the Organization Management role group.

Address lists are used to create virtual organizations through the framework of an ABP. If you are not interested in address book policies, you might never go near the standard set of address lists because they meet the needs of the vast majority of Exchange deployments and, certainly, those that support only up to a few thousand mail-enabled objects when it is relatively easy to browse or search the directory for recipients.

Larger Exchange deployments might consider it a good idea to break up the directory into smaller chunks to help users navigate. For example, if your GAL contains 100,000 objects, it might be more convenient to provide users with address lists based on department, office, or country to assist users to find recipients. Exchange certainly makes this possible, and it is very easy to create a set of new address lists based on a broad range of criteria, remembering that users will continue to have access to the totality of the GAL unless this is restricted by an ABP.

Inside Out OPATH filters once again

On a technical level, just like dynamic distribution groups and email address policies, address lists depend on OPATH filters to extract the desired recipients from the directory. The basic rule then is that if you can create a query to select the objects you need, you can create an address list.

Imagine that you want to provide a country-centric view into the GAL. To do this, you need a separate address list for every country. (Note that clients have a limited amount of UI space to display address lists, so it’s best to restrict yourself to creating the most important five or six address lists.) Like anything to do with queries against Active Directory, the assumption is that the data in the directory is sufficiently populated to generate reliable results. In the example shown in Figure 1, an address list for Contoso France is created, and the query is based on two major factors: all recipient types and the value of the Active Directory StateOrProvince attribute set to France.

This screen shot shows how a new address list is created that will include only the recipients belonging to Contoso France, identified by having France stored in their StateOrProvince attribute, which is the condition specified for the address list.

Figure 1. Creating an address list for Contoso France

Notice the Preview Recipients The Address List Includes option toward the bottom of the screen. Like the preview feature supported for email address policies, this enables you to validate that the query specified for the address list will create the desired set of recipients when run against the directory. You can use this option to check the query and adjust as required until you are happy that the correct results are displayed; then save the new address list. Looking at the saved object with the Get-AddressList cmdlet, you see:

Path                        : \Contoso France
DisplayName : Contoso France
Name : Contoso France
RecipientFilter : ((StateOrProvince -eq 'France') -and (Alias -ne $null))
LdapRecipientFilter : (&(st=France)(mailNickname=*))
LastUpdatedRecipientFilter :
RecipientFilterApplied : False
IncludedRecipients : AllRecipients
RecipientContainer :
RecipientFilterType : Precanned

These properties should be very familiar because they are similar to those used by dynamic groups and email address policies. The critical pieces are the RecipientFilter and the IncludedRecipients properties.

Tip

Make sure of your display names. Like other Exchange objects, address lists have both Name and DisplayName properties. The Name property identifies the object; the DisplayName is what users see when the address list appears when they browse in places such as the People section of Outlook Web App. You don’t need to specify a display name when you create an address list with EMS, but if you do, make sure that the DisplayName property is suitable and conveys the intention and purpose of the list.

The details pane of EAC indicates when an address list has to be refreshed. Here, the selected address list is not up to date, nor is the informational message displayed by EAC to say that it might take some time to refresh an address list in a large organization.

Figure 2. Populating the Contoso France address list

As soon as a new address list is created, it becomes visible to clients. For example, in Outlook Web App, the new address list shows up under Other Address Lists in the People section. However, just after creation, the address list is an empty container, and it needs to be populated before users will see anything after they select the list. If you select the new address list and look at its properties, shown in the rightmost property pane, you’ll see that EAC indicates that some changes recently occurred in the address list and that it needs to be regenerated. Click Update to proceed and ignore EAC’s warning that this action could take some time to complete (minutes rather than hours) in large organizations, where an address list might include tens of thousands of objects. After the update completes, users see the recipients identified by the query when they click the address list.

 
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