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Using Windows 7 Hardware Troubleshooting Tools : Troubleshooting with Windows 7 Troubleshooters (part 2) - Running the Devices And Printers Troubleshooter

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1/9/2013 11:24:14 AM

2. Running the Devices And Printers Troubleshooter

The Devices And Printers troubleshooter is a special, easy-to-access hardware troubleshooter that can quickly fix problems related to printers and peripheral devices.

Also known as the Troubleshoot command, this troubleshooter is available only through Devices And Printers, a new feature in Windows 7 that helps you manage peripheral devices and printers on the local machine. To open Devices And Printers, select Devices And Printers from the Start menu, as shown in Figure 5.

Opening Devices And Printers

Figure 5. Opening Devices And Printers

Devices And Printers is shown in Figure 6.

The Devices and Printers window in Windows 7

Figure 6. The Devices and Printers window in Windows 7

Note

USING DEVICES AND PRINTERS

One of the best features about Devices And Printers is that it gives you a customized shortcut menu of options for each peripheral device. For example, by right-clicking a mouse device and clicking Mouse Settings on the shortcut menu, you can open the Mouse Properties dialog box associated with the Mouse item in Control Panel. If you right-click an external storage device, you are presented with options such as AutoPlay, Browse Files, and Eject. If you open the shortcut menu for a computer device (representing the local computer), you can access many more options, such as Networking Settings, System Properties, Region And Language, and Windows Update.

To start the Devices And Printers troubleshooter, simply right-click the device you want to troubleshoot and then select Troubleshoot from the shortcut menu, as shown in Figure 7.

Starting a troubleshooter on a device

Figure 7. Starting a troubleshooter on a device

After you perform this step, the Devices And Printers troubleshooter starts running immediately, as shown in Figure 8.

The Devices And Printers troubleshooter starts running immediately by default.

Figure 8. The Devices And Printers troubleshooter starts running immediately by default.

 
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