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System Center Configuration Manager 2007 : Proving the Concepts (part 2) - Testing in the POC Phase

1/10/2013 11:15:43 AM
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2. Testing in the POC Phase

A successful proof of concept will demonstrate that the proposed technical solution is feasible and help identify any gaps or weaknesses in the original design. To accomplish this, you need to test all functional components of the design and demonstrate how the system performs under stress. You should begin the POC phase with a comprehensive test plan that validates all functionality and yield performance metrics that will project the performance in the live environment.

Functional Testing

Start by assembling a list of features you will implement in your ConfigMgr deployment with criteria to validate each feature. Functional testing verifies that each feature operates correctly. Some of the common areas of functional testing include the following:

  • Site system installation. Confirm that your POC deployment successfully meets these criteria.

  • Client installation— Test each client installation method you plan to use in production. To confirm that the client agent and required components are installed and enabled, open Control Panel on the client system and view the Components tab of the Configuration Management applet. Figure 3 shows the component status displayed in Control Panel. You should also review the Client Deployment Failure Report and run the following status message queries:

    • Client Configuration Requests (CCRs) Processed Unsuccessfully

    • Client Components Experiencing Fatal Errors

    Figure 3. The Components tab of the Configuration Management Properties control panel applet

    Both these queries should return zero systems in their output. 

  • Client inventory— Schedule client inventory and review the results. Again, you do not want any errors or warnings. You can run the following status message queries to view possible errors or warnings during inventory collection:

    • Clients That Reported Errors or Warnings During Inventory File Collection.

    • Clients That Reported Errors or Warnings While Creating a Hardware Inventory File.

    • Clients That Reported Errors or Warnings While Creating a Software Inventory File.

  • Backup and recovery— As part of your POC, validate your backup and recovery processes for all site systems.

  • Service delivery— Design functional tests and success criteria for each service you plan to deliver, such as software deployment, software updates, or remote administration.

Stress Testing

One of the most challenging aspects of POC testing is generating a load approximating the load your systems will experience in a live environment. Client activity, which scales linearly with the number of client systems, generates much of the load on Configuration Manager site systems. As the number of clients increases, site systems will experience a heavier load from activities such as the following:

  • Processing inventory data

  • Processing other client data such as heartbeat discovery data, state messages, status messages, and software-metering data

  • Processing requests to the management point for policy downloads

  • Concurrent connections to distribution points

  • Updating larger collections and running queries and reports against larger data sets

Tip: Scripting to Simulate Larger Client Loads

One way you can simulate some aspects of a larger client load is with scripting. For example, you can use a script provided by Microsoft (http://technet.microsoft.com/enus/library/bb633207.aspx) to initiate a Machine Policy Retrieval and Evaluation Cycle from a client workstation. You could add logic to the script to invoke the policy retrieval cycle repeatedly and run the script from multiple clients, simulating the load a management point at a busy site might experience.


The SMS Object Generator (smsobjen.exe) is a tool Microsoft provided to simulate various objects for load-testing various versions of SMS. The SMS Object Generator is included with the SMS 2.0 Resource Kit tools, which are part of the BackOffice Resource Kit, version 4.5. Microsoft has not updated this tool for Configuration Manager 2007, and testing shows some but not all functions of this tool work with ConfigMgr. The tool is able to generate data discovery records (DDRs), which you can use to populate the ConfigMgr database with simulated client systems. These objects appear as legacy clients. However, Configuration Manager will not successfully process the inventory data generated by the tool. This is not surprising because the inventory data format for legacy clients is not supported in ConfigMgr 2007. You can use the tool to simulate the following:

  • Discovery data

  • Inventory data (processed as bad inventory files)

  • Status messages

Using this tool allows stress testing the server components used for processing discovery, inventory, and status messages. By creating objects at a child primary site, you can also generate a load for the components involved in replicating data to the parent site. Populating the database with a large number of simulated client systems also enables you to create large collections for stress testing the collection evaluator. Figure 4 shows the SMS Object Generator user interface for generating DDRs. Enter the path of the Discovery Data Manager inbox in the DDR path text box. In the default ConfigMgr installation, the path is C:\Program Files\Microsoft Configuration Manager\inboxes\ddm.box. 

Figure 4. The SMS Object Generator user interface

POC Exit Criteria and Deliverables

The exit criteria for the POC should include completing all functional tests and stress tests and completion of required deliverables. Be sure to review any unresolved problems that occur during testing to determine whether they are “showstoppers” that prevent you from moving to the pilot phase before making adjustments. Potential showstoppers include issues that would seriously affect existing functionality in your live environment, compromise security, or prevent required functionality from working. You can note less serious issues as exceptions and continue to investigate them in the POC environment while moving forward with your pilot.

Here are the major deliverables of the POC:

  • Updated project plans based on test results and adjustments.

  • Detailed process documentation providing procedures for each required ConfigMgr task.

  • Any configuration elements you plan to use in production, such as scripted installations, site settings files, and object definition files.

If you have customized any group policy objects to support ConfigMgr functionality. Examples of group policy settings that you can use to support ConfigMgr functionality are client site assignment and BITS (Background Intelligent Transfer Service) settings. 

Transferring Site Settings

Site settings files are XML (eXtensible Markup Language) files that can be used to reliably reproduce site configuration items such as site component configuration, client agent properties, and site maintenance tasks. To create a site settings file for use in production, perform the following steps:

1.
Open the Configuration Manager Console and then navigate to System Center Configuration Manager -> Site Database -> Site Management in the console.

2.
Right-click the site and choose Transfer Site Settings. This launches the Transfer Site Settings Wizard. On the Welcome screen shown in Figure 5, click Next.

Figure 5. The Transfer Site Settings Wizard’s Welcome screen

3.
On the Gather Settings screen displayed in Figure 6, confirm that the Export settings and Site settings radio buttons are selected and then click Next.

Figure 6. The Transfer Site Settings Wizard’s Gather Settings screen

4.
On the Select Source Site screen shown in Figure 7, check the box next to the site(s) you want to export settings from and then click Next.

Figure 7. The Transfer Site Settings Wizard’s Select Source Site screen

5.
On the Select Site Settings screen shown in Figure 8, expand the tree control and check the boxes next to the settings you want to transfer. Checking the box at the top of the tree will select all site settings.

Figure 8. The Transfer Site Settings Wizard’s Select Site Settings screen

6.
Select Export or Transfer Settings from the navigation bar on the right side of the wizard. In the Export or Transfer Settings screen shown in Figure 9, make sure the Export settings for later use box is checked and enter the path for the destination XML file. Check the Include current values for each setting box and then click Next.

Figure 9. The Transfer Site Settings Wizard’s Export or Transfer Settings Site screen

7.
Review the information in the Summary screen shown in Figure 10. After clicking Next, you will see a progress information screen, and a confirmation screen appears when the settings transfer completes. You can now copy the XML file to your production network and use the same wizard to import the settings on your production site.

Figure 10. The Transfer Site Settings Wizard’s Summary screen

On your production site, you will use the Transfer Site Settings Wizard again to import the site settings. At step 3 of the preceding process, choose the Import Settings option instead of Export settings, and browse to the saved XML file. The rest of the process is essentially the same. For more information on the Transfer Site Settings Wizard, see http://technet.microsoft.com/en-us/library/bb632809.aspx.

Transferring Other Objects

You may have noticed the option to export packages and collections on the Transfer Site Settings Wizard’s Gather Settings screen, shown earlier in Figure 7.6. Microsoft designed this option to transfer settings such as collection-refresh schedules and package priority from one object to another within your site. It does not provide a way to transfer packages and collections developed in your POC environment to production.

You can use the ConfigMgr console to export the definitions of certain objects as MOF (Managed Object Format) files that you can import into your production environment. You can export MOF definitions for instances of the following ConfigMgr object types from the console:

  • Collections

  • Queries

  • Reports

To export objects’ definitions to MOF files, right-click the parent node, choose Export Objects, and complete the wizard to choose the instances to export, specify the file location, and enter descriptive text. You can use a similar process to import objects from MOF files.


If you’re planning to use Configuration Manager OSD, you will want to develop and test your images, task sequences, and driver packages in the POC environment. You can export and import task sequences as XML files from the ConfigMgr console. Other OSD objects can be copied manually in their native file formats and imported into the production environment. Similarly, if you will be using ConfigMgr software deployment, you will want to develop and test software packages in the POC environment. To avoid introducing possible errors by manually re-creating packages, you can use package definition files to create consistent packages in the POC and production environments.


3. Pilot Phase

During the pilot phase, you will work with a small subset of the users and systems in your live environment. Unlike the POC, the pilot environment is intended to become a permanent part of the production deployment of your solution. Typically, a pilot deployment begins with a single ConfigMgr site. Client systems are selectively added to the pilot. Often the initial group of clients in your pilot consists of computers in the IT department or those whose users are known as technically savvy and willing to be early adopters of new technology. It is important to keep users informed of any changes during the pilot and solicit feedback on any unusual conditions the users might experience, such as error messages or performance impact.

If you have an existing SMS implementation, you must make sure that the boundaries of your pilot site(s) do not overlap with the boundaries of any existing SMS sites. To avoid overlapping boundaries, you may need to create dedicated IP subnets and/or AD sites for your pilot deployment.

One of the essential goals of the pilot is to monitor the impact ConfigMgr has on your production systems and your network. This will be much easier if you are using an enterprise monitoring tool such as Microsoft System Center Operations Manager (OpsMgr). If you have Operations Manager in place, you should use the Base OS management pack to capture baseline data on your pilot systems before deployment. You can then track and investigate any major changes in performance or event characteristics that may occur.

If you do not have access to an enterprise monitoring tool, you can use the Windows performance monitoring tools to capture performance data on your site systems and some client systems. Here are some of the performance counters providing a general snapshot of utilization of principal system resources:

  • Memory: Available Bytes

  • Memory: Pages/sec

  • Network Interface: Bytes Total/sec

  • Network Interface: Output Queue Length

  • Physical Disk (each instance): % Disk Time

  • Processor (total): % Processor Time

  • System: Processor Queue Length

For procedures for capturing this data, refer to the Windows help files for the version of Windows you are using. Capture a baseline prior to ConfigMgr deployment and capture additional data after deployment. You should consider the impact of any major changes in average system resource utilization or peak utilization that may be associated with ConfigMgr activity such as inventory collection.

You should also use any available network traffic monitoring tools to gather baseline statistics on WAN and LAN utilization prior to the pilot deployment, and compare the baselines with monitoring data gathered during the pilot. Most organizations have network monitoring in place, which may be managed by a dedicated network support team. If you do not already have network monitoring tools, you can locate a variety of tools through sites such as http://www.monitortools.com/.

 
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