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Managing Exchange Server 2010 : Archiving and compliancy (part 1) - Exchange 2010 Archiving

1/4/2013 11:36:14 AM
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One important aspect of managing your Exchange environment is obviously managing the email; both the amount of email, and how email is treated.

The amount of email people receive has grown tremendously over the last couple of years. It is not uncommon any more for people to have a multi-gigabyte mailbox, plus a number of PST files where they keep all kinds of information.

Exchange used to be dependent upon an expensive storage solution, although this became less important with Exchange Server 2007. But managing an environment with multi-gigabyte mailboxes brings its own challenges with respect to storage. PST files are a different story again; they're unsafe to use because they are usually stored on a desktop or laptop. If this is stolen, the information is lost and the information is potentially compromised. PST files are sometimes stored on network shares, but this is not actually supported by Microsoft.

Third-party archiving solutions are often implemented, which are a particularly good idea when they're part of an Information Lifecycle Management policy. An Information Lifecycle Management policy is a procedural solution that describes how an organization deals with information (i.e. email). Procedures covered include:

  • How organizations adhere to compliancy regulations.

  • How long email is stored (retention times).

  • Where email is stored (location and folders).

  • How email is backed up.

An Information Lifecycle Management solution is a proper business case for an archiving solution. Sometimes "cheap storage" is mentioned but there's no such thing as cheap storage. Of course, a 500GB SATA disk is less expensive than a 146 GB SAS disk, but SATA disks need power, cooling and managing as well. An archiving solution will also need to be managed, backed-up and properly provisioned with hardware (but maybe not as often as a regular Exchange system).

1 Exchange 2010 Archiving

New in Exchange Server 2010 is the built-in archiving solution, making it possible to create a personal archive mailbox within the Exchange organization. To do this, follow these steps:

  1. Log on to an Exchange Server and open the Exchange Management Console.

  2. Expand the Exchange On-Premise, expand the Recipient Configuration and select Mailbox.

  3. In the Results Pane select one or more users that need to have an Archive.

  4. Right-click the selected user(s) and select "Enable Archive." Click Yes in the license requirement warning, and the archive will be created.

Except for the icon changing, nothing special happens in the Exchange Management Console. You can request the mailbox properties and select the Mailbox Features tab to check if the Archive is enabled.

Figure 1. The archive is enabled on this particular mailbox.

The Archive is actually just a secondary mailbox which is created in the same mailbox database as the primary mailbox. To request more information about the Mailbox Archive, open the Exchange Management Shell and enter the following command:



The default Mailbox Quota is 2 GB, and the default Quota for the Mailbox Archive is unlimited, but these quotas are not set in stone. For example, to set the Mailbox Archive Quota to 10GB, use the Exchange Management Shell and enter the following command:



The ArchiveQuota value can be entered using B (Bytes), KB (Kilobytes), MB (Megabytes), GB (Gigabytes) or TB (Terabytes), and the value itself can range from 1 to 9223372036854775807 bytes.

NOTE

The maximum recommended database size in Exchange Server 2010 is 2TB, so special care needs to be taken with the amount of mailboxes per database and the Archive Quota per Mailbox to prevent unlimited growth of the database.

Creating the Archive Mailbox in the same database as the primary mailbox is always a starting point for a good discussion – is this a good or bad idea? The answer should really be "neither," as Exchange Server 2010 doesn't rely on an expensive storage solution for its databases anymore, and it also supports a JBOD (Just a Bunch Of Disks) solution as well. As long as multiple database copies are configured, Exchange Server 2010 can use 2TB SATA disks for storing a mailbox database and its accompanying log files.

 
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