6. Adding Mailboxes to Existing Domain User Accounts
You don't have to create an Exchange mailbox when you create a user
account. You can create a mailbox for a user account any time you
determine the mailbox is needed. Using the Exchange Management Console,
you can create mailboxes for multiple user accounts at the same time by
using bulk creation mode, or you can create a single mailbox for a
specific user by completing the following steps:
-
In the Exchange Management Console, expand and then select the Recipient Configuration node.
Note
If you want to create the user account in a domain other than the
current one, you first need to set the scope for the Recipient
Configuration node.
-
Right-click the Recipient Configuration node, and then select New
Mailbox. This starts the New Mailbox Wizard. Click Next on the New
Mailbox page to accept the default action to create a user mailbox. -
On the User Type page, select Existing Users and then click Add.
This displays the Select User dialog box. In the Select User dialog
box, shown in Figure 9
select the user account or accounts you want to mailbox-enable and then
click OK. User accounts that are not yet mail-enabled or
mailbox-enabled for the current domain are listed by name and
organizational unit.
Note
You can select multiple accounts individually by holding down the Ctrl key and then clicking the left mouse button
on each object you want to select. You can select a series of accounts
at once by holding down the Shift key, selecting the first object, and
then clicking the last object.
-
Click Next. On the Mailbox Settings page, enter an Exchange alias
for the user. The Exchange alias is used to set the user's e-mail
address. When you are creating mailboxes
for multiple accounts, the Exchange alias is set to the logon name by
default, and you cannot change the default value. -
Follow steps 12 to 17 in the previous section, Creating Domain User Accounts with Mailboxes.
A key exception is that you can't create an archive mailbox. If you
want to create an archive mailbox for the user or users, do so after
creating the mailbox. Select the Mailbox node in the Exchange
Management Console, then select and right-click the mailboxes, and then
select Enable Archive. When prompted to confirm, click Yes.
Note
A mailbox can use either managed
mailbox folder policy or retention policy, not both. If managed mailbox
folder policy is enabled on a mailbox, you can't create an archive
mailbox and enable retention policy.
In the Exchange Management Shell, you can add a mailbox to individual user accounts using the Enable-Mailbox cmdlet. Example 7
provides the syntax and usage. If you want to create mailboxes for
multiple accounts, you need to enter a separate command for each
account.
Example 7. Enable-Mailbox cmdlet syntax and usage
Syntax
Enable-Mailbox -Identity Identity [-MailboxPlan MailboxPlanId]
{AddtlParams}
Enable-Mailbox -Identity Identity -Arbitration {$true | $false}
{AddtlParams}
Enable-Mailbox -Identity Identity -Room {$true | $false}{AddtlParams}
Enable-Mailbox -Identity Identity -Equipment {$true | $false}
{AddtlParams}
Enable-Mailbox -Identity Identity -Shared {$true | $false} {AddtlParams}
Enable-Mailbox -Identity Identity -LinkedDomainController DCName
-LinkedMasterAccount Identity [-LinkedCredential Credential]
{AddtlParams}
{AddtlParams}
[-ActiveSyncMailboxPolicy MailboxPolicyId] [-Alias ExchangeAlias]
[-Database DatabaseId] [-DisplayName Name] [-DomainController
FullyQualifiedName] [-MailboxPlan MailboxPlanId]
[-ManagedFolderMailboxPolicy MailboxPolicyId]
[-ManagedFolderMailboxPolicyAllowed {$true | $false}]
[-PrimarySmtpAddress SmtpAddress]
Usage
Enable-Mailbox -Identity "cpandl.com/Engineering/Oliver Lee"
-Alias "Oliverl" -Database "Engineering Primary"
7. Setting or Changing the Display Name and Logon Name for User Accounts
All user accounts have a display name, logon name, and pre–Windows
2000 logon name. These names can be different from the mailbox name and
mailbox alias used by Exchange Server.
You can set contact information for a user account by completing the following steps:
-
In the Exchange Management Console, expand the Recipient Configuration node and then select the related Mailbox node. -
Double-click the mailbox entry for the user with which you want to work. -
On the User Information tab, use the following text boxes to set the user's display name and logon name:
-
First Name, Initials, Last Name Sets the user's full name -
Name Sets the user's display name as seen in logon sessions and in Active Directory
Note
The Simple Display Name field sets the display name used by systems
that cannot interpret all the characters in the regular display name.
Because the Simple Display Name field accepts only ASCII characters,
the name is displayed correctly in all versions of the Exchange management interfaces.
-
Click OK to save your changes.
8. Setting or Changing Contact Information for User Accounts
You can set contact information for a user account by completing the following steps:
-
In the Exchange Management Console, expand the Recipient Configuration node and then select the related Mailbox node. -
Double-click the mailbox entry for the user with which you want to work. -
On the User Information tab, use the Web Page text box to set the
URL of the user's home page, which can be on the Internet or the
company intranet. -
Click the Address And Phone tab. Use the text boxes provided to set
the user's business address or home address. Normally, you'll want to
enter the user's business address. This way, you can track the business
locations and mailing addresses of users at various offices. -
Use the Phone Numbers text boxes to set the user's primary business
telephone, pager, fax, home telephone, and mobile telephone numbers.
Note
You need to consider privacy issues before entering private
information, such as home addresses and home phone numbers, for users.
Discuss the matter with the appropriate groups in your organization,
such as the human resources and legal departments. You might also want
to get user consent before releasing home addresses.
-
Click the Organization tab. As appropriate, type the user's title, company, department, and office. -
To specify the user's manager, select the Manager check box and then
click Browse. In the Select Recipient User Or Contact dialog box,
select the user's manager and then click OK. When you specify a
manager, the user shows up as a direct report in the manager's account.
Click Apply or OK to apply the changes.
9. Changing a User's Exchange Server Alias and Display Name
Each mailbox has an Exchange
alias and display name associated with it. The Exchange alias is used
with address lists as an alternative way of specifying the user in the
To, Cc, or Bcc text boxes of an e-mail message. The alias also sets the
primary SMTP address associated with the account.
Tip
Whenever you change the Exchange alias, a new e-mail address can be generated and set as the default address for
SMTP. The previous e-mail addresses for the account aren't deleted.
Instead, these remain as alternatives to the defaults.
To change the Exchange alias and mailbox name on a user account, complete the following steps:
-
In the Exchange Management Console, expand the Recipient Configuration node and then select the related Mailbox node. -
Double-click the mailbox entry for the user with which you want to work. -
On the General tab, the first text box sets the mailbox name. Change
this text box if you'd like the mailbox to have a different display
name. -
The Alias text box sets the Exchange alias. If you'd like to assign a new alias, enter the new Exchange alias in this text box. Click OK.
10. Adding, Changing, and Removing E-Mail Addresses
When you create a mailbox-enabled user account, default e-mail
addresses are created. Any time you update the user's Exchange alias, a
new default e-mail address can be created. However, the old addresses
aren't deleted. They remain as alternative e-mail addresses for the
account.
To add, change, or remove an e-mail address, follow these steps:
-
In the Exchange Management Console, expand the Recipient Configuration node and then select the related Mailbox node. -
Double-click the mailbox entry for the user with which you want to work. -
On the E-Mail Addresses tab, shown in Figure 10, you can use the following techniques to manage the user's e-mail addresses:
-
Create a new SMTP address Click Add. Enter the SMTP e-mail address, and then click OK. -
Create a custom address
Click the small arrow to the right of the Add button, and then select
Custom Address. Enter the e-mail address, and then enter the e-mail
address type. Click OK.
Tip
Use SMTP as the address type for standard Internet e-mail addresses. For custom address types, such as X.400, you must manually enter the address in the proper format.
-
Edit an existing address Double-click the address entry, or click Edit on the toolbar. Modify the settings in the Address dialog box, and then click OK. -
Delete an existing address Select the address, and then click the Remove button.
Note
You can't delete the primary SMTP address
without first promoting another e-mail address to the primary position.
Exchange Server uses the primary SMTP address to send and receive
messages.
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