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Exchange Server 2013 : Public folders (part 3) - Controlling the root

12/27/2013 8:26:25 PM
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4. Controlling the root

After one or more public folder mailboxes have been created, but before you create some public folders, explore how to control the public folder root. Exchange 2013 follows the same naming convention as previous versions, meaning that the root of the hierarchy is \. Thus, a folder named \Projects is at the top level of the hierarchy, whereas a folder named \Projects\Training is the Training folder under the Projects top-level folder. This is referred to as the full folder path.

You can create as many top-level folders as you like, but experience demonstrates that it is wise to restrict folder creation to as small a number of people as possible by editing permissions for the root. Companies that ease the rules around public folder creation usually end up with a proliferation of folders, many of which are used and quickly discarded, contributing to a situation in which users literally can’t find the information they need.

Users who are members of the Public Folder Management or Organization Management role group can manage public folders through EAC or EMS. This includes the ability to set public folder permissions and create folders. Most users will work with public folders through a client such as Outlook. The permissions granted through EAC or EMS determine which public folder management a user can perform through Outlook. To restrict top-level folder creation, open Public Folders and click the ellipses (… [More]) to expose the option to work with Root Permissions (Figure 3).

How EAC exposes the navigation option to work with the properties of the root public folder. After you click (More), EAC shows a clickable button labeled Root Permissions.

Figure 3. Selecting the option to work with the properties of the public folder root

When you edit the properties of the public folder root, you edit an object called the IPM_SUBTREE. This is the same name used in older public folders; it means the hierarchy of user-visible public folders. To assign a user sufficient permission to create top-level public folders, you browse through the Global Address List (GAL), select the user, and then assign her one of the predefined roles or create a custom role containing the desired set of permissions needed for the user to work with the folder (Figure 4). You can assign permissions to individual users or to mail-enabled security groups but not to normal distribution groups because these objects cannot hold Windows security principals.

The screen shot shows how to assign a user an appropriate level of permission over the public folder root. In this case, the Owner role is selected. This is an all-powerful role that should be given only to people who manage the complete public folder hierarchy.

Figure 4. Assigning Owner permission for the public folder root to a user

Owner is an all-powerful role and should be restricted to people who manage the entire hierarchy; the Publishing Editor role is sufficient to create folders. If you assign this role to people for the root folder, they can create top-level public folders.

Note the Apply Changes To This Public Folder And Its Subfolders check box that can be seen to the far left of Figure 4. If selected, the permissions applied to the level of the hierarchy in which you are working will be applied to folders at lower levels. In this case, you are working with the root at the top level of the hierarchy, and the permissions that are assigned here will apply to every folder in the hierarchy, including folders that are created in the future. You probably will want to assign control over different parts of the folder hierarchy to different users. To maintain maximum control, assign permissions as the folder hierarchy is built out by creating new folders under the root.

Public folders and content indexing

Because public folders are now stored in mailboxes, you might assume that data held in public folders are indexed by Search Foundation and therefore available to discovery searches. In fact, this is partially true. Data is indexed, but discovery searches that Exchange executes do not interrogate this information when performing a search. This situation might well change in the future, but for now, public folder data is never uncovered by a discovery search.

 
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