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Windows Small Business Server 2011 : Installing and Managing Printers (part 5) - Using the Fax Service

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1/31/2013 11:35:09 AM

7. Setting Up a Printer Pool

A printer pool consists of multiple printers sharing a single driver and appears as a single printer to users. The advantage of using a printer pool is that clients don’t need to look for an available printer; they simply print to the single logical printer on the print server, which then sends the print job to the first available printer. Administration of the printers is also simplified because all printers in the printer pool are consolidated under one driver. If you modify the properties for the single logical printer, all physical printers in the printer pool use the same settings.

To set up a printer pool, complete the following steps:

  1. Select Control Panel from the Start menu. Under Hardware, select View Printers And Devices.

  2. Right-click the first printer to be part of the pool and select Printer Properties.

  3. Click the Ports tab.

  4. Select the Enable Printer Pooling check box.

  5. To add printers to the printer pool, select the ports to which the additional printers are connected.


Warning:

IMPORTANT All printers in a printer pool must be able to use the same printer driver. If they are not identical printer models, you can sometimes achieve this by careful selection of a printer driver that will support an acceptable level of functionality for several different but related printers.

8. Configuring Print Spooling

Print spooling, or storing a print job on disk before printing, affects the actual printing speed as well as how clients perceive printing performance. You can change the way print spooling works to correct printing problems or to hold printed documents in the printer queue for repeated printing. To change the spool settings for a printer, right-click the printer you want to modify and select Printer Properties.

Click the Advanced tab to modify the spool settings. The following list describes the print spool settings on the Advanced tab:

  • Spool Print Documents So Program Finishes Printing Faster Spools the print documents to the print server, freeing the client to perform other tasks more quickly.

  • Start Printing After Last Page Is Spooled Ensures that the entire document is available to the printer when printing begins. This step might correct some printing problems, and it also helps high-priority documents print before low-priority documents.

  • Start Printing Immediately Select this option to reduce the time it takes to print a document.

  • Print Directly To The Printer Turns off spooling, causing a performance hit on the server (though it might fix some printing problems).

  • Hold Mismatched Documents Holds documents in the queue that don’t match the current printer settings (for example, documents that require legal-size paper when letter paper is currently in the printer). Other documents in the print queue are unaffected by held documents.

  • Print Spooled Documents First Prints the highest-priority document that is already spooled first, ahead of higher-priority documents that are still spooling. This step speeds overall printer throughput by keeping the printer from waiting for documents.

  • Keep Printed Documents Keeps a copy of print jobs in the printer queue in case users need to print the document again. In this circumstance, the user can resubmit the document directly from the queue rather than printing from her application a second time.

  • Enable Advanced Printing Features Enables metafile spooling and printer options such as page order, booklet printing, and pages per sheet (if available on the printer). Disable this when you’re experiencing printer problems.


9. Using the Fax Service

As long as you have an email address and a scanner, you have no need for a fax machine or a fax modem. Ninety percent of faxes are documents generated by your computer and can therefore be sent by email. Other types of documents can be easily scanned, saved as a file and…sent by email.

If you must send faxes to recipients with fax numbers but no email, you can use an Internet-based fax service for a few dollars per month.

If you do need to send and receive faxes, Windows 2011 offers a way to send, receive, and manage them. This section describes how to use the fax tools.

9.1. Adding a Fax Modem

To start and configure the fax service, you must first install a fax modem. Attach the fax modem to the computer and to the phone line and then follow these steps:

  1. Open Control Panel, and select Phone And Modem Options.


    Note:

    If Phone And Modem Options is not visible, click View By and select Large Icons.


  2. In the Phone And Modem Options dialog box, click the Modems tab and then click Add to start the Add Hardware Wizard.

  3. Follow the instructions on the Install New Modem page. Windows will automatically detect the modem you have attached unless you select the Don’t Detect My Modem check box. Click Next.

  4. If Windows does not detect your modem, select the type of modem from the Install New Modem dialog box (shown in Figure 10). Click Next.

    Figure 10. Designating the type of modem to install

  5. Select the port(s) for the modem. Click Next.

  6. Windows installs the modem and notifies you of the successful installation. Click Finish.

9.2. Starting and Configuring the Fax Service

When a fax modem has been installed, you can start and configure the fax service. Open the Windows SBS Console, click Network, click Devices, and then follow these steps:

  1. In the Tasks pane, click Start The Fax Service.

  2. In the next dialog box (shown in Figure 11), you’re advised that the fax service is started but not configured. Click Yes to start the configuration process.

    Figure 11. Click Yes to run the Configure Fax Service Wizard

  3. Enter your Organization’s Name, Phone Number, Fax Number, and Address for the fax cover page. Click Next.

  4. Enter the Fax Header Text that will print on faxes you send. (See Figure 12.) Click Next.

    Figure 12. Entering a fax header

  5. Select the modem to use for sending faxes. (If you install multiple modems, you can dedicate some to sending and others to receiving, if needed.) Click Next.

  6. Select the modem to use for receiving faxes. In the case of multiple modems, you can configure different delivery options for different modems. Click Next.

  7. The following four options are available for routing incoming faxes. (See Figure 13.) You can use any or all of them.

    • Route Through E-mail Deliver faxes to the email address or addresses specified.

    • Store In A Document Library Deliver faxes to a document storage area of your internal website.

    • Print Route all faxes to a specified printer.

    • Store In A Folder Deliver all faxes to a specified folder.

    Figure 13. Choosing the destinations for incoming faxes

  8. Click Configure Fax when you’ve made your selections.

9.3. Managing Fax Users and Administrators

By default, all users are added to the Windows SBS Fax users group. To change membership in this group, open the Windows SBS Console, select Network, and then select Devices. In the Tasks pane, select Configure The Windows SBS Fax Users Group.

Select Add Or Remove to change the membership. Click E-mail to add an email address specifically for this group.

Similarly, you can click Configure The Windows SBS Fax Administrator Group. By default, all administrators are members of this group. Click Add or Remove to change the membership of this group. Click E-mail to add an email address specifically for this group.

 
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