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Managing Windows Small Business Server 2011 : Accessing Remote Computers (part 1) - Using Remote Desktop

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2/8/2013 10:58:19 AM

Depending on the layout of the network, it might be difficult, or even impossible, for administrators to physically access the computers they need to manage. Servers might be stored in a locked closet or even located in a branch office. Windows SBS 2011 includes a number of tools that enable administrators to access remote computers, as described in the following sections.

1. Using Remote Desktop

Remote Desktop is a client/server application that enables a user on one computer to log on to another computer and perform virtually any task possible from the local console. The Remote Desktop server capability is built into most Windows operating systems, and any Windows computer can run a Remote Desktop client program.

Note

All the business-oriented versions of Windows operating systems include Remote Desktop server capabilities, including Windows 7 Professional, Windows Vista Business, and Windows XP Professional. The Home-based operating systems in the Windows 7, Windows Vista, and Windows XP lines do not include the server capability, but they do have a Remote Desktop client.

As the name implies, the Remote Desktop client functions strictly as a terminal that controls the activities of the server from a distance. The client computer runs a program called Remote Desktop Connection (RDC), which sends keystrokes and mouse commands to the server and receives output in the form of display elements. When you log on to a computer using Remote Desktop and start an application, the application actually runs on the server using the server’s processor, memory, and other resources. In the same way, configuring system settings with Remote Desktop means that you are reconfiguring the server, not the client.

Remote Desktop is a limited version of Remote Desktop Services, a Windows Server role that enables multiple users to access applications running on a server instead of installing them on a local drive. Remote Desktop Services requires the purchase of additional Client Access Licenses (CALs) and cannot run on a Windows SBS 2011 primary server, but the Remote Desktop version is operable on all servers without additional licensing, although it is limited to two connections.

Note

To use Remote Desktop Services on a computer running Windows Server 2008 R2, you must install the Remote Desktop Services role, but the Remote Desktop server capabilities are available by default, even on computers that do not have the role installed. This means that you can connect to your Windows SBS 2011 primary server using Remote Desktop, even though you have not installed (and should not install) the Remote Desktop Services role.

To administer a computer running Windows SBS 2011 or Windows Server 2008 R2 using Remote Desktop, you must complete two tasks:

  • Enable Remote Desktop on the server.

  • Establish a connection between the client and the server.

Enabling Remote Desktop

By default, computers running Windows Server 2008 R2 have their Remote Desktop server functions disabled. This is to prevent access by unauthorized users before all the computer’s security precautions are in place. However, because the Windows SBS 2011 installation process secures the computer, the setup program enables Remote Desktop on the primary server. To enable Remote Desktop manually on a server running Windows Server 2008 R2, use this procedure:

  1. Log on to your server, using an account with network Administrator privileges. The Initial Configuration Tasks window appears.

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  2. In the Customize this server section, click Enable Remote Desktop. The System Properties sheet appears.

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    Tip

    If the server is a domain controller, the Server Manager Console appears instead, and you can open the System Properties sheet by clicking Configure Remote Desktop in the server summary section of the Server Manager Console.

  3. In the Remote Desktop section, select the Allow connections from computers running any version of Remote Desktop (less secure). A Remote Desktop message box appears, informing you that the system will open a firewall exception for Remote Desktop communications.

  4. Click OK. Then click Select users. The Remote Desktop Users dialog box appears.

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  5. Click Add. The Select Users dialog box appears.

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  6. In the Enter the object names to select text box, type the names of the user accounts and groups to which you want to grant Remote Desktop access, and then click OK. The users and groups you specify appear in the Remote Desktop Users dialog box.

    Note

    The Remote Desktop Users dialog box adds the objects you specify to the Remote Desktop Users local group on the server, which enables them to access the server from a remote location. Administrators have Remote Desktop access by default; you do not have to add them to the Remote Desktop Users group.

  7. Click OK to close the Remote Desktop Users dialog box.

  8. Click OK to close the System Properties sheet.

Using the Remote Desktop Connection Client

Once you have enabled Remote Desktop on the computer that functions as the server, you can run the Remote Desktop Connection program on the client and establish a connection to it, using these steps:

  1. Log on to a Windows 7 workstation using a domain user account.

  2. Click Start. Then click All Programs > Accessories > Remote Desktop Connection The Remote Desktop Connection dialog box appears.

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  3. In the Computer text box, type the name or IP address of the computer to which you want to connect.

  4. Click Options. The dialog box expands.

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  5. Click the Display tab.

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  6. Adjust the Remote Desktop size slider to a value smaller than that of your current screen resolution.

  7. Click Connect. A Windows Security dialog box appears.

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  8. In the User name and password text boxes, type the credentials for an account that has Remote Desktop connection privileges on the server and click OK. A Remote Desktop window appears, containing the server’s desktop.

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At this point, any activity you perform within the Remote Desktop window is taking place on the remote computer, using that computer’s resources. The RDC client program uses the Remote Desktop Protocol (RDP) to send your keystrokes and mouse movements to the server and receive the screen display elements that appear on your monitor. Closing the Remote Desktop window disconnects the client from the server.

 
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