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BlackBerry Bold 9700 and 9650 Series : Email Set Up - Set Up or Adjust Email Accounts from Your Computer

4/30/2013 4:00:12 AM
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You can also set up your personal email accounts from your computer using your carrier's web site. You also might notice that when you send an email from the BlackBerry, the signature is something very basic, such as Sent from BlackBerry Device via T-Mobile, or Sent from AT&T Wireless, depending on your carrier. You can easily change your email signature and perform other tasks from your carrier's web site, but you'll first need to create an account. If your account was already set up when you activated your phone, just log in with your username and password and skip ahead to the "Changing Your Email Auto Signature" section.

1. Setting Up BlackBerry Email from Your Computer

From your computer, find your way to your carrier's web site in Internet Explorer, Firefox, or Opera (a partial list of sites is listed below). Once there, log in to your personal account page.

NOTE

These web sites change frequently! Some carriers imbed or include the BlackBerry Email setup pages within the main carrier web site. Please check with your wireless carrier if any of the following links are incorrect, or you don't see your carrier listed. You may also want to check for updated sites at the bottom of this web page: http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email

Alltel (USA): http://www.alltel.blackberry.com

AT&T/Cingular (USA): http://www.att.blackberry.com/

Bell / Solo Mobile (Canada): https://bis.na.blackberry.com/html?brand=bell

Cellular South (USA): https://bis.na.blackberry.com/html?brand=csouth1

Rogers Wireless (Canada): https://bis.na.blackberry.com/html?brand=rogers

Sprint/Nextel (USA): https://bis.na.blackberry.com/html?brand=sprint

T-Mobile (USA) – (Login to main site): http://www.t-mobile.com/bis/

T-Mobile (Germany): http://www.instantemail.t-mobile.de/

Telus Mobility (Canada): https://bis.na.blackberry.com/html?brand=telus

Verizon Wireless (USA): https://bis.na.blackberry.com/html?brand=vzw

Virgin Mobile (Canada): https://bis.na.blackberry.com/html?brand=virginmobile

Vodafone (UK): https://bis.eu.blackberry.com/html?brand=vodauk

If you cannot find a link directly to your phone company's BlackBerry Internet Service site from this list or from http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email, then you should log in to your own phone company's web site and look for a button, tab or link (varies by website) that might say Phone & Accessories, Device, Handheld or Support from your home page and then Setup BlackBerry Email or Setup Handset Email. If you still cannot get to your BlackBerry Internet email setup, then please contact your phone company.

On many of the sites listed, however, you will first need to create your BlackBerry Internet Service account on a screen similar to this one.

1.1. Create a New Account

To create a new account, follow these steps:

  1. Click the Create New Account button at your provider's site.

  2. You will then see a Legal Agreement. In order to continue, check the I have read this agreement box and click the I Agree button. After accepting the legal agreement, you should now see a screen like that shown in Figure 1.



    Figure 1. Set up BlackBerry Internet Service Account—requesting PIN and IMEI
  3. Both of the numbers you need are located in your Options icon on your BlackBerry, so refer back to your Bold. Click the Options icon from your BlackBerry Home screen.



  4. Press the letter S on your keyboard a few times until you get to the Status item and click it.

  5. Once in Status, look at the lines marked PIN and IMEI, as shown in Figure 2.

    Figure 2. Locating your PIN and IMEI on your BlackBerry in the Options app
  6. Type in the PIN and IMEI in the fields on the web site screen—but remove any spaces or dots. You should then come to a series of screens on the Main BlackBerry Internet Service web page (see Figures 3, 4, 5).

  7. Log in or click the link from your carrier's web site, to access a screen similar to the one in Figure 3.

    Figure 3. Email Account Settings on the BlackBerry Internet Service web site
  8. Click the Setup Account button to input your email address and password (Figure 4). Then click Next and your account will be set up.

    Shortly thereafter, your first email will come in on the BlackBerry.

    Figure 4. Adding an existing email account to the BlackBerry Internet Service

    After the email account is successfully set up, you will then receive confirmation email on your BlackBerry, usually titled Activation.



Repeat step 8 for each of your email accounts to set them up.

Once you have all your email accounts configured, you will see them listed as shown in Figure 5. You can then customize (Edit), filter email (Filter) or remove them (Delete) by selecting the icons on the right side, as shown in Figure 5.

Figure 5. Editing or adding email accounts in the BlackBerry Internet Service

1.2. Changing Your Email Auto Signature

On your email accounts page, you should see an icon for editing each of your accounts that you have set up. You can then add a unique signature for every email account that you have set up.

You can also change this signature directly from your BlackBerry.


  1. Select the Edit icon next to the email account you wish to work with (Figure 6).

  2. Make any changes in the fields provided to you (Figure 6).

  3. In the signature box, simply type in the new signature you wish to appear at the bottom of that particular email account's messages.

    Figure 6. Adjusting settings including Auto-Signature and Sync Settings from BlackBerry Internet Service
  4. Click the Save button.

NOTE

As of publishing time, only Gmail had the ability to wirelessly sync or share Contacts. We expect more services to be added in the future (for example, Yahoo!.)

We recommend that you test your new settings by sending an email from your Blackberry to yourself or another email account and verify that the new signature is included.

You can also add signatures that you can select "on the fly" from your BlackBerry while typing emails, using the AutoText feature .

1.3. Adjusting Advanced Email Account Settings

From the email settings screen, you can also adjust advanced email settings which you will need if your email is not working correctly on your BlackBerry.

  1. Click on the Advanced Settings link (sometimes it does not look clickable) at the top of the email Edit screen to see the screen shown in Figure 7.

  2. Enter or edit your email server name.

  3. Enter or edit your email server port.

  4. Check the box if your email server uses SSL (Secure Socket Layer) encryption.

  5. Press Save to save your changes..

    Figure 7. Advanced Settings screen on the BlackBerry Internet Service web site
 
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