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Windows Phone 7 to Windows Phone 8 : App publication (part 3) - Dev Center reports

3/17/2014 1:36:59 AM
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3. Dev Center reports

The Dev Center also provides reports on your app, including the number of downloads, payment history (for non-free applications), ratings and reviews, and crash dumps (if any). To see these reports, log on to the Dev Center, go to your dashboard, and then click the Reports link. The reports page shows charts and tables of daily downloads and crash counts for all your applications, as shown in Figure 11. You can use the Export link, to download the report in Microsoft Excel format.

A screenshot of the Dev Center showing the App downloads report page, with fields for specifying the date range and country/region for the report, and a chart below showing download metrics.

Figure 11. You can get app download reports on the Dev Center.

It is a certification requirement that your app should not allow any unhandled exceptions to propagate out of the app. However, the testing done during the ingestion process is not completely exhaustive, so it is possible to miss some code path where an exception might escape. This means that your app might pass certification even if it does throw unhandled exceptions. To assist in mitigation efforts, whenever an app crashes, a tiny crash dump is collected and sent back to Microsoft. This eventually makes its way to the Windows Phone Store servers, where a summary is produced and made available to the app publisher for retrieval. Figure 12 shows a crash count report in the Dev Center.

A screenshot of the Crash count report page in the Dev Center, with fields for specifying the app, and the date range for the report. Below is a chart of crashes, and a link to fetch stack traces.

Figure 12. The Dev Center provides download and crash count reports.

You can use the Export Stack Traces link to download any crash in Excel spreadsheet format: the spreadsheets will include the stack traces for each crash. Although these don’t provide very extensive information, they are still quite useful for diagnosing the cause of the crash.

 
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