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Sharepoint 2013 : Community portals and sites - Moderating discussions - Mark a discussion as featured

3/24/2014 1:18:55 AM
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One of the primary jobs of a SharePoint 2013 community site moderator is overseeing discussions on the site. In one case, the moderator staff should seek out unanswered questions that have become stale over time. Although not all questions must be answered by the moderator staff, it is important that they contribute to open questions when they can. This might entail writing answers to questions from scratch or simply consolidating many partial answers into a cohesive response.

Another job of a moderator is to promote important discussions and ensure that they are featured on the site. Featured discussions can be separately accessed under the featured discussions view. This provides a moderator-curated view of important content, and members of this site might find themselves monitoring the featured discussions to keep up with important discussions within the community.

Find unanswered questions

  1. In the discussions list, click the More Options ellipsis (...) in the line directly under the New Discussion link. On the menu that appears, click Unanswered Questions.

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Tip

Your site moderators should be chosen for their subject-matter expertise in addition to their available time and capabilities with respect to the site moderator responsibilities. This is because they might be called upon to assist on difficult questions.

  1. In the discussion list, click the subject of one of the discussions that you want to mark as a featured discussion.

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  2. At the bottom of the topmost item in the discussion, click the ellipsis (...) and then, on the menu that appears, click Mark As Featured.

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