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Most Reliable New Cars (Part 2)

5/9/2013 3:19:01 PM
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Green cars hold up

When the Prius came to market 12 years ago, there was plenty of skepticism about how well hybrid powertrains would hold up. But those fears were unfounded: Reliability is a high point for most hybrids. All but the relatively new Hyundai Sonata Hybrid proved reliable in this year’s survey.

Hyundai Sonata Hybrid

Hyundai Sonata Hybrid

So far, electric vehicles have also been reliable. The Nissan Leaf had an excellent showing and was the most reliable Nissan in the lineup. The Chevrolet Volt has been above average in our past two surveys. And Toyota’s new Prius Plug-in earned a top reliability score in this year’s survey.

Chevrolet Volt

Chevrolet Volt

Owners helping buyers.

Unlike our road-test scores, our reliability ratings to not come from our experience during vehicle testing. Instead, we rely on car owners to supply the Consumer Reports National Research Center with the data.

Earlier this year, we asked our subscribers to tell us about serious problems they’ve had with their vehicles in the prior 12 months. We base our predicted reliability scores on eh most recent three model years of data, provided the model has not been redesigned for 2013. The scores are presented as a percentage better or worse than the average of all cars.

Hyundai Elantra

Hyundai Elantra

Our minimum sample size is 100 vehicles, but we often get many more. Among 2012 models, the Honda CR-V drew the most responses: 2,981. Other 2012 models with more than 2,000 responses are the Hyundai Elantra sedan and the four-cylinder Toyota Camry and Subaru Outback.

Some new and redesigned models were released too late to be in our survey, and redesigned 2013 models are not included in the brand’s average reliability score. Occasionally, we make predictions for redesigned models with exceptional track records, such as the Lexus ES 350.

Lexus ES 350

Lexus ES 350

What’s up, what’s down

Our reliability predictions play an important role in our decision to recommend a model or not, along with our road-test results and independent safety tests.

Here we how our recommendations have changed based on the latest reliability results. We list models that are newly or no longer recommended, based on improved or declining reliability, respectively. We also list models for which we now have sufficient data to rated and recommend or not

Models that changed status are those that turned out better or worse than we thought they would last year.

Models with scores previously based on respondents’ short exposure to them sometimes proved less reliable in their second year. Predictions based on only a single year’s data are somewhat tentative, because many problems don’t emerge right away, and others are addressed by the carmakers during the production run.

That reinforces our advice to not buy a new or redesigned model in its first year. Models marked with an asterisk (*) indicated data based on one model year only.

Newly recommended

Models with improved reliability

·         BMW 135i*

·         BMW 535i

·         BMW X5 (6-cyl., turbo)

·         Buick Enclave

·         Buick Regal

·         Chevrolet Cruze

·         Chevrolet Silverado 1500 (V8, 4WD)

·         Ram 1500 (V8)

·         GMC Acadia

·         GMC Sierra 1500 (V8, 4WD)

·         Honda Odyssey

·         Nissan 370Z*

·         Toyota Sienna (AWD)

·         Volkswagen CC

·         Volkswagen Eos

·         Volkswagen Jetta Sedan TDI

Models that now have sufficient data

·         Audi A6 (3.0T)*

·         BMW 328i*

·         Chevrolet Sonic*

·         Chrysler 300 (V6)

·         Hyundai Accent*

·         Hyundai Equus*

·         Hyundai Veloster*

·         Kia Rio*

·         Lexus GS*

·         Mazda 2*

·         Mazda CX-5*

·         Mercedes- Benz C250 (1.8T)*

·         Mitsubishi Outlander Sport*

·         Nissan Leaf

·         Nissan Quest*

·         Toyota Camry (V6)*

·         Volkswagen Passat (5-cyl.)*

·         Volkswagen Passat (TDI)*

Not recommended

Models with declining reliability

·         Chevrolet Corvette

·         Dodge Challenger (shown)

·         Ford Mustang (V8)

·         Hyundai Genesis Coupe

·         Hyundai Sonata (turbo)

·         Infiniti G Convertible

·         Jeep Grand Cherokee (V8)

·         Mini Cooper Countryman

·         Nissan Titan

·         Volkswagen GTI

·         Volvo C30*

·         Volvo C70*

Models that now have sufficient data but are below average

·         Buick LaCrosse (4-cyl., eAssist)*

·         Buick Verano*

·         Chrysler 300 (V8)*

·         Dodge Charger

·         Ford Edge (4-cyl., EcoBoost)*

·         Mercedes- Benz M-Class*

·         Volkswagen Touareg

New or redesigned 2012 or early 2013 models for which we have insufficient data include the BMW 6 Series and X3 (2.0T), Chevrolet Malibu, Fisker Karma, Ford Escape, Hyundai Azera, Land Rover Range Rover Evoque, Mercedes-Benz SL and SLK, Mitsubishi i-MiEV, Porsche 911 and Boxster, Scion iQ, and Toyota Yaris.

Chevrolet Malibu 2013

Chevrolet Malibu

Fisker Karma

Fisker Karma

How the brands compare

This graph shows how the brands rank based on the average of their models’ predicted-reliability scores. The score is calculated as a percentage better or worse than the average of all cars. Each bar shows the range between a brand’s best and worst models. The rank change shows how many spots a brand rose or fell in the standings compared with last year’s survey. We needed sufficient data on at least two models to include a brand. Ram (formerly Dodge trucks) was not separated out from Dodge last year. “-” indicates no change from last year.

 Chart toppers: Japanese brands took the top seven spots, with none of their models scoring below average.

Chart toppers: Japanese brands took the top seven spots, with none of their models scoring below average.

 
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- Most Reliable New Cars (Part 1)
- Mercedes’ New Model Onslaught
- Luxury Sports Cars: Porsche Panamera Vs Fisker Karma
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