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Exchange Server 2013 : Public folders (part 5) - Mail-enabling public folders

12/27/2013 8:29:53 PM
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6. Mail-enabling public folders

By default, public folders are not mail-enabled; users cannot add content by including a public folder as an addressee for a message. In fact, one of the most common uses for public folders is as a repository to capture the messages sent to distribution groups that would otherwise be unavailable to people who are not part of the group or who join the group after a discussion has occurred.

Mail-enabling a public folder is easy. Select the folder in EAC and then click the Enable link under Mail Settings in the details pane (Figure 8). EAC prompts you to confirm the action. If confirmed, Exchange populates a set of mail-related properties for the public folder so that the folder can participate in message transport.

You can find the EAC option to mail-enable a public folder in the details pane after selecting a folder. Click Enable in Mail Settings to mail-enable the folder.

Figure 8. Mail-enabling a public folder

The Get-PublicFolder command does not reveal all the properties for a mail-enabled public folder. Instead, use the Get-MailPublicFolder command to retrieve the properties and Set-MailPublicFolder to update the properties. To show the kinds of properties that are populated when a public folder is mail-enabled, here’s an edited version of the output from Get-MailPublicFolder. Apart from the ContentMailbox property (pointing to the public folder mailbox that contains the content for the folder), these properties look very similar to what you’d see for a user mailbox:

ContentMailbox                         : contoso.com/Exchange users/PF-IT-MBX
AcceptMessagesOnlyFrom : {}
AcceptMessagesOnlyFromDLMembers : {}
AcceptMessagesOnlyFromSendersOrMembers : {}
AddressListMembership : {\MailPublicFolders(VLV), \All Recipients(VLV), \Default Global Address List,\Public Folders}
Alias : Mobiledevices
OrganizationalUnit : contoso.com/Microsoft Exchange System Objects
EmailAddresses : {SMTP:[email protected]}
GrantSendOnBehalfTo : {}
HiddenFromAddressListsEnabled : False
LegacyExchangeDN : /CN=Mail Public Folder/CN=Version_1_0/CN=e66f783b-adf3-48a7-bed3-bb74f5c79be2/CN=xxxx
MaxSendSize : Unlimited
MaxReceiveSize : Unlimited

In addition, mail-enabled public folders are represented as Active Directory objects in the Microsoft Exchange System Objects organizational unit (OU), as shown in Figure 9. This allows the public folders to be found when Active Directory is consulted to know how best to route a message for delivery.

Mail-enabled public folders are also stored as Active Directory objects, where they can be found in the Microsoft Exchange System Objects organizational unit (OU).

Figure 9. Mail-enabled public folders in Active Directory

Read through the properties listed previously and note that public folders are included in some address lists and are exposed to users when they browse the GAL. In Figure 10, you can see the entries for two mail-enabled public folders. Users can send messages to the public folders by including them in the set of addresses. However, there’s no real need to reveal the presence of mail-enabled public folders in the GAL unless you really want to. The normal approach is to include the mail-enabled public folder as a recipient in the distribution group for which it will serve as a repository and then hide the public folder from address lists. A command similar to the one shown here will do the job:

Set-MailPublicFolder –Identity "\Departments\IT\Exchange 2013" –HideFromAddressListsEnabled $True

Alternatively, select the folder with EAC and click the pencil icon to reveal all the properties with which you’d normally expect to work for a user mailbox. Figure 11 shows that this folder is a member of a distribution group, so a copy of every message posted to the members of the group will be delivered to and available in the public folder.

This screen shot shows how Outlook Web App displays mail-enabled public folders through its People section. The Public Folders address list is selected to reveal two mail-enabled public folders.

Figure 10. Mail-enabled public folders shown in the GAL

The Delivery Options section of a mail-enabled public folder’s properties permits an administrator to enable other users to Send On Behalf Of the folder or Send As the folder. In the past, public folders were often used as the source of service-type messages such as those generated to inform a user when something was done on his behalf (for example, granting him a larger mailbox quota). Shared mailboxes are more popular now, but the facility still exists to use a public folder for this purpose.

A screen shot from EAC of the properties of a mail-enabled public folder with the Member Of section revealed. This shows that the public folder is a member of the Email Interest List distribution group.

Figure 11. Viewing the properties of a mail-enabled public folder

 
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