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System Center Configuration Manager 2007 : Client Management - The ConfigMgr Client Agent

12/20/2013 1:15:51 AM
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Access the Configuration Manager applet from the control panel (on x64 systems, look in a subfolder for x86 control panel icons). Table 1 describes each of the tabs in the Configuration Manager control panel applet, also called the Configuration Manager Properties dialog box. (All log files mentioned in Table 1 are located on the ConfigMgr client.)

Table 1. Configuration Manager Properties Dialog Box
TabDescription
GeneralDisplays discovery information for the client. Includes information such as Active Directory site name, ConfigMgr site code, IP address and subnet, management point, and more. This information can prove very helpful when troubleshooting client issues.
ComponentsDisplays each component of the ConfigMgr client agent, with the version. The status column will show all components as installed, and depending on client agent configuration, some components will be enabled. Click the Repair button (requires administrative rights) to force the client to reinstall using the local installation source.
ActionsClient actions occur on a predefined schedule (some by the administrator with client agent configuration, and others defined internally by ConfigMgr). Simply highlight the action and then click Initiate Action to execute the action. Here is a brief description of each action:

Branch Distribution Point Maintenance Task— This task verifies pre-staged packages and downloads additional packages that are targeted for the distribution point. More information is available at http://technet.microsoft.com/en-us/library/bb681046.aspx. Watch PeerDPAgent.log for details.

Discovery Data Collection Cycle— Forces the client to forward discovery data (the same as Heartbeat Discovery data) to the client’s management point. Watch InventoryAgent.log for details.

File Collection Cycle— Watch InventoryAgent.log for details.

Hardware Inventory Cycle— Watch InventoryAgent.log for details.

Machine Policy Retrieval & Evaluation Cycle— Also often referred to as the polling interval for the client. Queries the management point for new/updated policy assignments that target computers. Watch PolicyAgent.log and PolicyEvaluator.log for details.

Software Inventory Cycle— Watch InventoryAgent.log for details.

Software Metering Usage Report Cycle— Gathers software metering information from the client and forwards it to the management point. Watch SWMTRReportGen.log and mtrmgr.log for details.

Software Updates Deployment Evaluation Cycle— Triggers the client to evaluate all targeted deployments for software updates. Watch UpdatesDeployment.log, WUAHandler.Log, UpdatesHandler.log, and UpdatesStore.log for details.

Software Updates Scan Cycle— Triggers the client to run a new scan for software updates. Watch ScanAgent.log, WUAHAndler.log, UpdatesHandler.log, and UpdatesStore.log for details.

User Policy Retrieval & Evaluation Cycle— Similar to Machine Policy Retrieval and Evaluation Cycle, but queries the management point for new/updated policy assignments that target users and user groups. Watch PolicyAgent.log and PolicyEvaluator.log for details.

Windows Installer Source List Update Cycle— Manages the source list for self-healing of Windows Installer–based applications. Watch SrcUpdateMgr.log for details. View http://technet.microsoft.com/en-us/library/bb892810.aspx for more details.

AdvancedClick the Discover button to force the client to rediscover its assigned site. View ClientLocation.log for details. You can also specify the DNS suffix for site assignment (if required for your environment), as well as modify the Temporary Program Download folder (also known as client cache).
UpdatesYou can configure Software Updates to install at a time more convenient for you, provided your desired time occurs before a deadline for installing software updates.
ConfigurationsDisplays DCM baselines applicable to this system. You can click Evaluate to reevaluate the baseline. You can also view the DCM report if you are an administrator on the computer.
InternetIf the client is communicating in native mode, the Internet tab appears and is configurable. Specify the Internet-based management point (using FQDN) and any required proxy information required for communication.

Out of Band Management

Out of Band (OOB) Management allows you to remotely connect to and manage a system when the operating system is corrupt or when the system is powered off or in a sleep or hibernate mode. In-band management involves managing a system as you have with ConfigMgr 2007 and SMS 2003—that is, managing a system through the Windows operating system. With Out of Band Management, you can even manage the ConfigMgr system when the hard drive has failed. Think of Out of Band Management as giving you the opportunity to troubleshoot (and hopefully resolve) a problem without sending a person onsite to fix it. Here is a list of basic functions you can perform using the OOB service point:

  • Powering on one or many computers (for example, to apply security patches during off-peak business hours)

  • Powering off one or many computers

  • Restarting a computer into PXE or from a boot image file, to reimage a computer

  • Reconfiguring BIOS settings

  • Configuring advertisements and Software Updates to use Wake On LAN to wake up systems to apply patches


Fallback Status Point

If you have an FSP in your environment and specify an FSP during client installation, you can use ConfigMgr Web Reporting to view the status of client installation in your environment. Use the following reports to review client installation received from the fallback status point:

  • Client Assignment Detailed Status Report

  • Client Assignment Failure Details

  • Client Assignment Status Details

  • Client Assignment Success Details

  • Client Deployment Failure Report

  • Client Deployment Status Details

  • Client Deployment Success Report

Client Approval

Another new feature in ConfigMgr 2007 is client approval. If your ConfigMgr site is configured in mixed mode, all clients must be approved to communicate with the assigned site. A client will successfully install and assign to a ConfigMgr site, but client approval must occur before a client can obtain content from the site. You can manually approve clients (the most secure), automatically approve all clients (the least secure), or automatically approve all clients in the trusted domain (somewhere in between the most and least secure).

 
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