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Microsoft Outlook 2010 : Setting Up Mobile Alerts for Important Messages

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1/3/2012 3:23:00 PM
If you have a mobile device that synchronizes your mailbox to your mobile device, you likely receive e-mail on the device all day long. If not, you might want to configure Exchange Server to send an alert to your mobile device when you receive certain types of messages. For example, you might want it to send you an alert when you receive an e-mail from your manager, receive an e-mail from an incident management system, or receive e-mail with specific words in the subject, related to a particular project.
  1. Click File.

  2. Click Account Settings, and then click Manage Mobile Notifications.

  3. Enter your user name and password.

  4. Click Sign In.

  5. Click Phone.

  6. Click Text Messaging.

  7. Click Set Up E-Mail Notifications

  8. Choose the condition for the alert rule. This example assumes you’re creating a rule to alert you when you receive an e-mail from a specific person.

  9. Click to open the Address Book (if it does not open automatically).

  10. In the Address Book, choose the person for whose e-mails you want to be alerted.

  11. Click From.

  12. Click OK.

  13. Choose Send A Text Message To.

  14. Click to choose the mobile device number to which you want alerts sent.

  15. Click Save.


Note:

Even if your mobile device synchronizes with your Exchange mailbox and you receive all e-mail on your mobile device, you might still want to set up alerts. If you receive a lot of e-mail during the day, you probably have configured your mobile device not to alert you when you receive an e-mail. You can create the alert for the types of messages for which you do want to receive notification, and then configure your mobile device to notify with a sound or vibration when you receive a text message. When you get the alert from Exchange Server, you can scroll through the e-mail you’ve already received to find the one for which you received the alert.



Note:

You can click More Options to expand the dialog box to show options that let you add exceptions to the rule. For example, you might add an exception if the message is marked as low priority so that you don’t receive alerts for those messages. Or, you might add an exception for messages for which your name is in the Cc field so that you receive alerts only for messages that were sent directly to you.

 
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