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Feature Overview and Benefits of Microsoft Lync Server 2013 : Dial-In Conferencing

11/18/2013 2:23:16 AM
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1. Permissions

Users can adjust the permissions for each conference to prevent specific types of attendees from participating. This gives end users the option to prevent meetings from being forwarded or from being accessed by anonymous participants on a per-meeting basis.

2. Flexible Conference IDs

When this is enabled for Lync Server, users are assigned a static, unique conference ID that is used for all of their meetings. A user’s conference ID is persistent by default, but if a user has back-to-back meetings, it is beneficial to schedule the second meeting with a unique ID. End users can do this easily when creating a conference, and it helps to prevent attendees from the second meeting from joining the first meeting if it runs to the end of the time slot.

3. Lobby

The Lync Server lobby feature can be considered a type of waiting room where meeting attendees can be held before the meeting begins. As a presenter, the meeting can be configured to automatically admit all attendees from the lobby, admit only authenticated corporate users from the lobby, admit only authenticated corporate users invited specifically by the organizer, or admit no user from the lobby without manual acceptance. Attendees are allowed to join the meeting, but when held in the lobby, they are unable to hear the presenter or other users. The meeting organizer has the ability to allow or not allow attendees waiting in the lobby to attend the meeting.

As the organizer, participants are listed in the visual roster. Authenticated users show a display name, and users joining from the PSTN can display the phone number they dialed in from. Lync Attendee or Lync Web App users can enter a display name, which is shown in the roster, too.

4. Announcements

Typical conferencing services prompt a user to record his name, business name, or possibly location when dialing in to a meeting from the PSTN, and then the user can play that recorded greeting as he enters or leaves the conference. In Lync Server, where a visual roster is available to all participants, the need for this service is greatly diminished and can become a distraction to the actual meeting as attendees enter and leave.

Organizers can enable or disable the announcement service on a per-meeting basis, and it is disabled by default. Attendees who dial in from a PSTN telephone and want to hear a roster might use Dual-Tone Multi-Frequency (DTMF) tones to request a roll call, which is played only to the attendee. Additionally, the conferencing service aggregates announcements when batches of users enter or leave at the same time and make an announcement such as “Eight users are leaving” instead of announcing each user individually.

5. Languages

Administrators can define regions, and dial-in numbers for the regions can be associated with specific language support. If multiple languages are associated with the region, users are presented with the option to select a language when joining via the PSTN. This enables users who speak different primary languages to participate in a single audio conference and hear menu or announcement recordings conducted in their selected language.

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