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System Center Configuration Manager 2007 : Configuration Manager Technology and Terminology (part 4)

10/1/2011 6:19:58 PM
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Status System

ConfigMgr maintains status on many of its technologies. Package status provides a summary of the version and time packages were copied to various distribution points. Advertisement status details when clients have received advertisements and started advertisements. It also shows the succeeded or failed status in the overall execution of the advertisement. Site status gives administrators a bird’s-eye view of the health of the entire ConfigMgr site’s infrastructure. ConfigMgr’s component status details the health of each individual component in the site, such as discovery method’s running state, sender health, DPs, MPs, and so on. Figure 6 shows the site status system from the ConfigMgr console.

Figure 6. Configuration Manager 2007 status system example

Desired Configuration Management

DCM is a component built in to ConfigMgr that was previously provided in an SMS 2003 feature pack. DCM allows you to assess the compliance of computers with regard to a number of configurations, such as whether the correct Microsoft Windows operating system versions are installed and configured appropriately, whether all required applications are installed and configured correctly, whether optional applications are configured appropriately, and whether prohibited applications are installed. You can also check for compliance with software updates and security settings.

DCM is a framework where the ConfigMgr client has an agent, enabled at the site level, tracking baselines defined by the ConfigMgr administrator. You can also track deviations from the baseline. Each item, known as a configuration item, is tracked against a baseline; the item can be reported against or be corrected when the deviation occurs. System Center Configuration Packs, available from the Microsoft System Center Pack Catalog at http://go.microsoft.com/fwlink/?Linkid=71124, define Microsoft best practices for various product configurations.

You can evaluate both published and manually created baselines for compliance in your organization. Published configuration data from Microsoft and other vendors is available at http://go.microsoft.com/fwlink/?LinkId=71837. You can assign these configuration baselines to a collection, just like an advertisement, and evaluate them on a schedule independent of inventory and other agent schedules. Similar to inventory information, you can evaluate configuration baseline compliance when clients are offline; ConfigMgr sends the compliance data upon reconnection to the site hierarchy. Figure 7 displays the DCM home page in the Configuration Manager 2007 console.

Figure 7. Configuration Manager 2007 DCM home page

Network Access Protection

NAP, new in ConfigMgr 2007, works with the Microsoft Windows Network Policy Server (NPS) on Windows Server 2008. NAP helps enforce compliance with selected software updates on clients capable of supporting NAP (NAP-capable clients). These clients include Windows XP SP 3 and Windows Vista. Using NAP, a client has restricted network access until it becomes compliant.

Configuration Manager by itself does not enforce compliance with Network Access Protection; it provides the means by which Configuration Manager clients produce a statement of health with a noncompliant status if they do not have the required software updates in the Configuration Manager NAP policies you configure. A Configuration Manager System Health Validator (SHV) point confirms the health state of the computer as compliant or noncompliant and passes this information to the Network Policy Server. Policies on the NPS then determine whether noncompliant computers will be remediated and, additionally, whether they will have restricted network access until they are compliant.

Remediation is the mechanism of making a noncompliant computer compliant to ensure that clients conform to compliance policies. Configuration Manager remediation uses the software update packages you have already created, with the Software Updates feature.

Reporting

Reporting in ConfigMgr is functionally very similar to that in SMS 2003. Dozens of reports, utilizing Transact-SQL (T-SQL), expose detailed hardware and software inventory data about the clients in the hierarchy. ConfigMgr 2007 adds a number of troubleshooting reports.

You can launch reports directly through the ConfigMgr console or through the reporting point site system website, and you can easily create custom reports utilizing the existing SQL views exposing the ConfigMgr site’s data. 

Figure 8 illustrates ConfigMgr reports; this particular report lists all software companies collected during software inventory. With Configuration Manager 2007 R2, you can choose to use Microsoft SQL Reporting Services for reporting.

Figure 8. Configuration Manager 2007 Report example

Reports only query data from the local site server, some of which will be from child sites in the hierarchy if they exist. Because inventory and other types of data flow up the hierarchy, child sites data will show up in ConfigMgr reports run on a parent site. ConfigMgr groups reports into categories to facilitate organization, and reports may link to one another to provide an experience similar to drill-down reporting. You can configure reports to prompt the user for data, to provide lists of available options for prompts, or to be fully automated.

Security

Security in ConfigMgr is based completely on WMI, Microsoft’s implementation of Web-Based Enterprise Management. WBEM allows access to providers such as Win32, WMI, SNMP, and Desktop Management Interface (DMI). In addition to collecting data, WBEM provides a method to secure the data by utilizing a class and instance model. As an example, the Packages node is a class containing a package for Microsoft Office, which would be an instance within the Packages class.

As shown in Figure 9, you need to permit granular rights specific to the class to individuals or groups, and then to specific instances of that class. Although a ConfigMgr administrator may have administrative rights on the ConfigMgr server and the SQL database for ConfigMgr, if not granted class and instance rights through the ConfigMgr console, the administrator cannot access any of the ConfigMgr objects within the ConfigMgr console.

Figure 9. Granting security rights in Configuration Manager 2007

By default, only the account used to install ConfigMgr has rights to all ConfigMgr classes and instances. As a best practice, the account used to install ConfigMgr should be a service or application account.

 
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