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Administering an Exchange Server 2007 Environment : Administrative Tools

10/9/2013 3:54:24 AM
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In Exchange 2000 Server and Exchange Server 2003, administrators had to use a combination of the Active Directory Users and Computers utility and the Exchange System Manager to manage and configure mail-enabled user accounts. This has changed in Exchange Server 2007. With Exchange 2007, much of the administration process can be performed within the new Exchange 2007 Exchange Management Console (EMC) tool or from an included scripting language called Exchange Management Shell (EMS).

Exchange Management Console

In Exchange 2007, the primary management utility is now called the Exchange Management Console. The Exchange Management Console is a Microsoft Management Console (MMC) 3.0–based utility that allows administrators to view and modify the configuration of Exchange Server 2007 organizations utilizing a graphical user interface (GUI). In addition, the Exchange Management Console snap-in can be added to custom MMC-based tools.

The Exchange Management Console is supported and can be installed on any Exchange 2007 server. When utilized on Exchange 2007 servers housing the Exchange 2007 Hub Transport, Client Access, Unified Messaging, and/or Mailbox server roles, the console displays all servers in the organization and includes all console tree nodes. However, if the Exchange server has the Edge Transport server role installed, the console only displays the Edge Transport server role.

Improvements to the Exchange Management Console

In Exchange 2000/2003, the GUI interface was known as the Exchange System Manager (ESM). In Exchange Server 2007, Microsoft has completely redesigned the interface, so it is only fitting that they offer the utility a new name as well. The Exchange Management Console is more intuitive and organized than previous versions, which were somewhat tedious to utilize.

One other significant change is the integration of recipient management directly into the Exchange Management Console. With previous versions of Exchange, the configuration of recipients was accomplished in the Active Directory Users and Computers application.

The new interface consists of three sections, the console tree, the results pane, and the action pane, as shown in Figure 1.

Figure 1. Exchange Management Console components.

The console tree is on the left side of the management console and consists of four nodes:

  • Organization Configuration— This section is used to configure Exchange global data. Data residing here applies to all servers in your organization that hold a particular role. For example, email address policies and the Offline Address Book (OAB) can be managed from this node.

  • Server Configuration— This section is used to manage the configuration of all Exchange servers and the server’s child objects. Examples of these child objects are server databases and protocols.

  • Recipient Configuration— This section is used to manage settings for email recipients throughout your organization. Exchange mailboxes, distribution groups, contacts, and disabled mailboxes can be managed from this node.

  • Toolbox— Finally, the Toolbox includes additional tools that are useful when managing an Exchange 2007 organization. The Toolbox consists of the Exchange Best Practices Analyzer, Database Troubleshooting and Recovery Management utilities, Message Tracking and Mail Flow utilities, and several other troubleshooting and performance utilities.


The console tree can be shown or hidden by clicking Show/Hide Console Tree on the Exchange Management Console toolbar.

The results pane, located in the center of the console, displays a collection of objects that an administrator can select, based on the object that is selected in the console tree.

Finally, the action pane is located on the right side of the console. This pane lists all actions that are available to administrators based on the items selected in the console tree or results pane. Like the console tree, the action pane can be shown or hidden by clicking Show/Hide on the console toolbar. Bear in mind, even with the action pane hidden, you can still access the relevant actions through context menus available by right-clicking the object.

Exchange Server 2007 Final Deployment Guides

After Exchange 2007 has been installed, the first time the Exchange Management Console is launched, a new screen appears, the Exchange Server 2007 Finalize Deployment page. This page details a series of tasks that are recommended by Microsoft to ensure the server performs properly. This page can be reviewed at a later date by selecting Microsoft Exchange at the top of the console tree.

The Finalize Deployment page might show tasks such as the following:

  • Configure domains for which you will accept email

  • Subscribe the Edge Transport server

  • Create a postmaster mailbox

It is strongly recommended that you review this page to finalize the server configuration.

In addition, there is another tab on the page labeled End-to-End Scenario. This page contains additional tasks and instructional guides that will assist you with items such as the following:

  • Managing Outlook Anywhere

  • Securing your Exchange server from viruses, worms, and other malware

  • Configure your system for the Rights Management Services (RMS) Policy Application Agent

As with the Finalize Deployment page, these items should be reviewed for applicability in your environment.

The Exchange Management Console

Unlike the Exchange System Manager of the past, an administrator no longer selects a specific server from the console tree to view its resources; instead a server role is selected in the console tree and a list of the servers in your organization that hold that role are shown in the results pane. From there, you can select a specific service and see the available options in the action pane.

Items in the results pane can be filtered based on several expressions. This allows an administrator to filter, or focus on, a subset of items that meet specific criteria. Filters can be made up of one or more expressions and allow minute control over which items are displayed in the results pane.

To create a filter, click Create Filter located in the upper-left corner of the results pane. A filter is made up of one or more administrator-defined expressions. Each expression contains three parts: an attribute, an operator, and a value.

The attributes that are available are determined by the object for which you are creating a filter. For example, when selecting a Mailbox server, the available attributes are Cluster, Edition, Name, Product ID, Role, Site, and Version.

The operators that are available are based on the attribute you selected. Some of the possible operators are Equals, Does Not Equal, Is Present, or Starts With.

Finally, the list of values is also based on the attribute selected. Some values, such as Name or Site, can be typed in to match the name or site of an object in your organization. Others, such as when selecting the attribute of Edition or Role, are selected from a drop-down list.

To add additional expressions (and make the filter more restrictive), click the Add Expression box and input another attribute, operator, and value.

After you have set the expressions that you want, you can click Apply Filter. The expressions you configured are applied to the results pane, effectively filtering the results so that only the objects that match the expression are shown.

Applied expressions can be modified on the fly—simply click on the attribute, operator, or value, make the changes you desire, and click Apply Filter. This feature can be extremely useful when you make a mistake and find that you have “filtered” yourself into an empty results pane.

To remove any of the created expressions, simply click Remove Expression located to the right of it. This button resembles a red X. However, after you have removed an expression, you must click Apply Filter again to implement the change.

The Exchange Management Shell

New in Exchange 2007, the Exchange Management Shell (EMS) is a command-line management interface that can be utilized to perform server administration in an Exchange 2007 organization. Tasks that have had to be done manually within the confines of the management application in previous versions can now be scripted, allowing administrators increased flexibility for repetitive tasks. The Exchange Management Shell, shown in Figure 2, looks similar to the command prompt (cmd.exe), in that it opens a window with a black background and a text interface. However, you will notice immediately that certain commands and pointers are highlighted in yellow text, rather than the traditional monochromatic command prompt.

Figure 2. Exchange Management Shell.

With the Exchange Management Shell, administrators can manage every aspect of Exchange 2007, including the creation and management of new email accounts, the configuration of Simple Mail Transfer Protocol (SMTP) connectors and transport agents, or properties of database stores. Every task that can be accomplished within the Exchange Management Console can now be accomplished from a command line. More so, there are tasks that can be accomplished in the shell that can not be performed in the console.

With the new Exchange Management Shell, administrators now have a flexible scripting platform that is much easier to take advantage of than using Microsoft Visual Basic scripts in previous revisions. According to Microsoft, “What once took hundreds of lines in Visual Basic scripts can now be accomplished easily with as little as one line of code.”

The Exchange Management Shell does not use text as the basis for communicating with Exchange 2007, instead using an object model that is based on the Microsoft .NET platform. This allows the shell commands to apply the output from one command to subsequent commands when they are run.

Exchange Management Shell Key Features

The Exchange Management Shell has a number of command functions, support options, and customization features. The following is a list key features of the Exchange Management Shell:

  • Command-line interface— Unlike the GUI interface of the Exchange Management Console (and the Exchange System Manager before it), the command-line interface allows you to access and modify Exchange 2007 features and their values. In addition, it allows you to perform repetitive tasks that would be time consuming and tedious through the GUI interface of the Exchange Management Console and the Exchange System Manager before it.

  • Piping of data between commands— One of the shortcomings of scripting Exchange tasks prior to Exchange Server 2007, was that there was no way to take the output of one command and utilize it directly as the input for other commands. Output data had to be stored and recalled utilizing many lines of code. With the Exchange Management Shell, the ability to “pipeline” can help you increase your productivity with programmatic changes. Pipelining allows you to utilize the output from one command as input in other commands, so you can now easily perform complex operations utilizing criteria applied to filtering commands that then supply the objects to be modified to commands down the “pipe.”

  • Object-oriented data handling— Because the resulting output from any command in the Exchange Management Shell is an object, all output can be acted upon and processed by other commands with little to no changes. Commands that are intended to work together on particular feature sets accept the output from other commands in the same feature set.

  • Extensive support for scripting— Whether you are performing multiple mailbox creations or modifications, monitoring the performance of several servers, or any other automated administrative task, the Exchange Management Shell provides a powerful object model environment based on the .NET platform.

  • Access cmd.exe commands— Although the Exchange Management Shell has a similar look and feel to the command prompt (cmd.exe), it is much more powerful. Through the shell, not only can you utilize any and all commands that are available through the command prompt, but you also can take the output from those commands and perform actions based on that output. In addition, you can integrate the output into data that you can then provide to another command.

  • Trusted scripts— Administrators have long been concerned that the ability to run scripts in an organization could be dangerous. Now, to improve security, the Exchange Management Shell requires that all scripts are digitally signed before they are allowed to run. This feature is intended to prevent malicious users from inserting a dangerous or harmful script in the Exchange Management Shell. Before a script can be run, the administrator must specifically “trust” it, helping to protect the entire organization.

  • Profile customization— The Exchange Management Shell provides a powerful, easy-to-use interface with the default installation. However, administrators might want to customize the interface by adding shortcuts to frequently used commands. In addition, an administrator can adjust the interface to suit his or her tasks. This can be accomplished by editing the personal Exchange Management Shell profile. With this, you can control how your interface is configured or even specify commands to automatically run when the Exchange Management Shell starts. Furthermore, profile customization allows you to assign scripts to different aliases that you use frequently in the daily administration of your Exchange 2007 organization.

  • Extensible shell support— An administrator can change the way data is displayed within the Exchange Management Shell because the application uses Extensible Markup Language (XML) to let you modify many aspects of its behavior. Programmers can even create new commands that integrate with the built-in Exchange Management Shell commands. This open platform gives administrators more control over their Exchange environment than ever before.

  • Tip of the day— Although perhaps not as impressive as the preceding features, the author was pleased to see a “tip of the day” appear each time the Exchange Management Shell is opened. The tip of the day offers advice on how to perform specific tasks within the shell, and lists the command and proper syntax for its use.

 
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