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Administering an Exchange Server 2007 Environment : Managing Exchange Server 2007 Remotely

10/9/2013 3:55:10 AM
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1. Managing Exchange Server 2007 Remotely

Because Exchange Server 2007 sits on top of Microsoft Windows Server 2003, there are several inherent options for remotely managing your Exchange environment. This can allow you to reduce costs by allowing administrators to manage systems from remote locations, rather than having the need to physically sit in front of each system.

Commonly used remote management tools include the following:

  • Microsoft Management Console— Otherwise known as the MMC, this console provides a unified interface for most graphical management utilities provided by Microsoft. The latest revision of the Microsoft Management Console, MMC 3.0, has improved functionality for snap-ins that were created specifically to interact with it. The Exchange Management Console is such a snap-in. It was designed specifically to take advantage of the MMC 3.0 infrastructure.

  • Remote Desktop for Administration— Formerly known as Terminal Services in Remote Administration mode, Remote Desktop for Administration allows administrators to access the desktop of any computer running Microsoft Windows Server 2003 and administer the server as if they were logged on to the system locally. However, it is important to note, Remote Administration is NOT “application serving,” meaning that certain applications might require special installation scripts or environment management to perform properly in a remote session. These are provided when you use Terminal Services through a terminal server, but are not available for Remote Desktop for Administration. In short, although Remote Desktop for Administration is an adequate substitute for Terminal Services under most circumstances, it is not a complete replacement.

  • Telnet— Although not the strongest or flashiest of tools, Telnet still comes in handy for administrators who want to test basic SMTP connectivity on Exchange servers. To determine if a server is responding to SMTP requests, enter the following command from a command prompt:

    telnet servername portnumber <enter>, where servername is either the fully qualified domain name (FQDN) or the IP address of the server you are connecting to, and portnumber is the port the server is using for SMTP messages. For example, by typing:

    telnet server1 25 <enter>, you would be contacting the server named server1 on port 25. If the command works properly, and the server is responding to SMTP requests, you should receive a response that reads something like:

    220 server1 Microsoft ESMTP Mail Service ready at ...

    Although several versions of SMTP servers are in existence, and you might receive different responses from the server in question, the important part is that you receive the 220 response with the name of the server and the version of SMTP.


2. Exchange Server 2007 and 2000/2003 Co-existence

Exchange Server 2007 can be installed into an existing Exchange 2000/2003 organization. This method of introduction will generally be done as one step in the migration process.

Once Exchange 2007 has been introduced into the 2000/2003 environment, the organization is considered to be in a state of coexistence known as “interop” mode (short for interoperability). The environment will remain in this mode as long as any Exchange Server 2000/2003 server remains.

While the organization is in interop mode, there are some management best practices to keep in mind. These are detailed in the following section.

Managing Mailboxes

Exchange Server 2007 mailbox management is accomplished through the Exchange Management Console and the Exchange Management Shell. On the other hand, Exchange 2000/2003 is managed through the Active Directory Users and Computers (ADUC) snap-in for Exchange. When an organization is in a state of coexistence, both management tools will be present and necessary for particular tasks.

To determine which tool to use for which task, refer to the following list:

  • Exchange 2007 mailboxes must be managed with Exchange 2007 management console or shell only. While it is physically possible to manage an Exchange 2007 mailbox with the Exchange 2000/2003 tools, any Exchange 2007 mailboxes managed from the ADUC will not have full functionality.

  • Exchange 2000/2003 mailboxes can be edited or deleted using the Exchange 2007 tools, but they cannot be created by Exchange 2007 tools.

  • Exchange 2000/2003 mailboxes can be created, edited, or deleted with Exchange 2000/2003 tools.

  • The Exchange 2007 move mailbox utility can be used to move both Exchange 2000/2003 and Exchange 2007 mailboxes (in either direction); however, the Exchange 2000/2003 move mailbox utility cannot be used to move mailboxes to or from Exchange 2007 mailbox server.

Managing Recipients

Unlike mailboxes, recipient objects (including contacts, groups, and so on) are not tied to a specific version of Exchange. These objects can be successfully managed using either Exchange 2007 or Exchange 2000/2003 tools.

That being said, Exchange 2007 tools have knowledge of the full set of Exchange 2007 properties and validation rules, so consistent use of the Exchange 2007 tools is recommended for recipient management.

The one exception to this rule is Dynamic Distribution Groups (DDGs). When created in Exchange 2007, these groups store their RecipientFilter in an OPATH format. When created in Exchange 2000/2003, the filter is stored as LDAP. This difference makes these edits incompatible.

If a Dynamic Distribution Group was created in Exchange 2007, it should only be managed with Exchange 2007 tools.

Global Objects

Global configuration objects (Address Lists, Email Address Policies, Offline Address Books, and so on) are shared between the Exchange 2007 and Exchange 2000/2003 environments.

The general rule for these objects is

  • If created in Exchange 2000/2003, they can only be fully managed by Exchange 2000/2003 tools until they are upgraded to an Exchange 2007 version.

  • If created in Exchange 2007 or upgraded to an Exchange 2007 version, they can only be edited by Exchange 2007 tools.

Unlike some of the other objects mentioned, objects of this type that are created in, or upgraded to, Exchange 2007 will be actively blocked by the Exchange 2000/2003 System Manager.

Miscellaneous Objects

Other best practices to keep in mind include the following:

  • Exchange 2000/2003 Recipient Update Service—Never configure an Exchange 2007 server to act as the “Exchange Server” for a Recipient Update Service (RUS). Doing so will break the RUS.

  • Exchange 2003 Administrative and Routing Groups—These objects can be managed using Exchange 2003 tools only, as they are not visible utilizing Exchange 2007 tools.

 
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