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Microsoft Dynamics CRM 2010 : Editing Dashboards

12/17/2012 6:37:15 PM
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In the previous exercise, you were able to create a robust dashboard in just a few minutes by using the Dashboard designer. As your needs change, you might want to modify your dashboards accordingly. For example, you might want to add, remove, or replace a chart or list. Similarly, you might want to modify the size of a particular dashboard component. By using the same designer, you can accomplish these goals and more.

In this exercise, you will edit a dashboard in Microsoft Dynamics CRM.

Note

SET UP Use the Internet Explorer web browser to navigate to your Microsoft Dynamics CRM website, if necessary, before beginning this exercise. You need the My Dashboard dashboard you created in the previous exercise.

  1. In the Workplace area, click Dashboards.

  2. In the view selector, select My Dashboard.

    The dashboard created in the previous exercise appears.

  3. On the ribbon, in the Dashboard Management group, click the Edit button to edit the dashboard.

    The dashboard layout screen is displayed.

    image with no caption
  4. Select the Sales Pipeline chart by clicking it.

  5. In the Layout group on the ribbon, click the Decrease Width button.

    The chart width decreases in the designer.

    image with no caption
  6. Drag the Sales Pipeline chart to the right so that it is next to the Leads by Rating chart.

    Tip

    Dragging chart objects in the designer is a little challenging at first. When you have dragged the chart to an acceptable place, you will see a red line appear in the designer.

    image with no caption
  7. Select the Accounts by Industry chart by clicking it, and then click the Increase Width button on the ribbon.

    The Accounts By Industry chart is expanded.

  8. Select the Leads by Rating chart, and then click Edit Component in the Action group on the ribbon.

    The List Or Chart Properties dialog box appears.

    image with no caption
  9. At the bottom of the dialog box, select the Display Chart Selection check box, and then click OK.

    This allows you to change the chart to any of the other lead-based charts on the dashboard.

  10. Select the Sales Pipeline chart, and click Edit Component on the ribbon.

  11. In the Data Source area of the List or Chart Properties dialog box, in the Default View field, select Open Opportunities.

  12. In the View Selector field, select Show All Views.

    This allows you to change the view behind the chart on the dashboard.

    image with no caption
  13. Click OK to return to the dashboard layout screen.

  14. Click Save and Close to view the modified dashboard.

    The view and chart selectors are now present on the dashboard.

    image with no caption
  15. In the view selector on the Sales Pipeline chart, change the view to Opportunities Closing Next Month.

    The chart is now updated to show the subset of opportunities.

  16. In the chart selector on the Leads by Rating chart, change the chart to Leads by Source.

    The dashboard is updated to display the Leads By Source chart.

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