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Microsoft Outlook 2010 : Manage Scheduling (part 3) - Scheduling Meetings

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5/23/2013 4:27:28 AM

Scheduling Meetings

A primary difficulty when scheduling a meeting is finding a time that works for all the people who need to attend it. Scheduling meetings through Outlook is significantly simpler than scheduling meetings by discussing times and locations with the participants, particularly when you need to accommodate the schedules of several people. Outlook displays the individual and collective schedules of people within your own organization, and of people outside of your organization who have published their calendars to the Internet. You can review attendees' schedules to locate a time when everyone is available, or have Outlook find a convenient time for you.

You can send an Outlook meeting invitation (referred to as a meeting request) to any person who has an e-mail account—even to a person who doesn't use Outlook. You can send a meeting request from any type of e-mail account (such as an Exchange account or an Internet e-mail account).

The meeting window has two pages: the Appointment page and the Scheduling Assistant (or Scheduling) page. The Appointment page is visible by default. You can enter all the required information directly on the Appointment page, or use the additional features available on the Scheduling Assistant page to find the best time for the meeting.

image with no caption

The Appointment page of a meeting window.

People you invite to meetings are referred to as attendees. By default, the attendance of each attendee is indicated as Required. You can inform non-critical attendees of the meeting by marking their attendance as Optional. You can invite entire groups of people by using a contact group or distribution list. You can also invite managed resources, such as conference rooms and audio/visual equipment, that have been set up by your organi-zation's Exchange administrator.

A meeting request must have at least one attendee other than you, a start time, and an end time. It should also include a subject and a location, but Outlook will send the meeting request without this information if you specifically allow it. The body of a meeting request can include text and Web links, as well as file attachments. This is a convenient way to distribute meeting information to attendees ahead of time.

The secondary page of the meeting window is the Scheduling Assistant page, if your e-mail account is part of an Exchange Server 2010 or Exchange Server 2007 network. Otherwise, the secondary page is the Scheduling page, which doesn't include the Room Finder feature we discuss below. If you're organizing a meeting for a large number of people and want to view collective information about their schedules, you do so on the Scheduling or Scheduling Assistant page.

image with no caption

The Scheduling Assistant page of a meeting window.

The Scheduling and Scheduling Assistant pages include a group schedule that shows the status of each attendee's time throughout your working day. Outlook indicates your suggested meeting time on the group schedule with green (start time) and red (end time) vertical bars. If free/busy information is available for meeting attendees, their time is shown as white (Available), blue (Busy), or purple (Out of Office). Their Tentative bookings are indicated by light-blue diagonal stripes. If no information is available (either because Outlook can't connect to an attendee's calendar or because the proposed meeting is further out than the scheduling information stored on the server), Outlook shows the time with gray diagonal stripes. The row at the top of the schedule, to the right of the All Attendees heading, indicates the collective schedule of all the attendees.

Tip

You can enter additional attendees in the To box on the Appointment page or in the All Attendees list on the Scheduling or Scheduling Assistant page.

You can change the time and duration of the meeting to work with the displayed schedules by selecting a different time in the Start Time and End Time lists, by dragging the green and red vertical bars (the start time and end time bars) in the group schedule, or by clicking the time you want in the Suggested Times list.

On the right side of the Scheduling Assistant page, the Room Finder task pane is open by default. The monthly calendar at the top of the Room Finder task pane indicates the collective availability of the group on each day, as follows:

  • Dates that occur in the past and non-working days are gray.

  • Days when all attendees are available are white (Good).

  • Days when most attendees are available are light blue (Fair).

  • Days when most attendees are not available are medium blue (Poor).

Tip

The Room Finder task pane is available only for Exchange accounts. You can display or hide the Room Finder task pane on the Appointment page or on the Scheduling Assistant page by clicking the Room Finder button in the Options group on the Meeting tab.

Managed conference rooms that are available at the indicated meeting time are shown in the center of the Room Finder task pane. At the bottom of the Room Finder task pane, the Suggested Times list displays attendee availability for appointments of the length of time you have specified for the meeting.

Selecting a date in the calendar displays the suggested meeting times for just that day. (Scheduling suggestions are not provided for past or nonworking days.) Clicking a meeting time in the Suggested Times list updates the calendar and the meeting request.

Outlook tracks responses from attendees and those responsible for scheduling the resources you requested, so you always have an up-to-date report of how many people will attend your meeting. The number of attendees who have accepted, tentatively accepted, and declined the meeting request appears in the meeting header section when you open a meeting in its own window. In this exercise, you'll create and send a meeting request.

Note

SET UP You don't need any practice files to complete this exercise. Display your default calendar and inform two co-workers or friends that you are going to practice inviting them as attendees to a meeting. Ask the attendees not to respond to the meeting request that they receive. Then follow the steps.

  1. In the Date Navigator, click tomorrow's date. Then in the Calendar pane, click the 3:00 P.M. time slot (or if you have a conflicting appointment, click a time when you have 30 minutes available).

  2. On the Home tab, in the New group, click the New Meeting button.

    An untitled meeting window opens. The selected date and times are shown in the Start Time and End Time boxes above the notes pane.

  3. In the To box, type the e-mail address of the first co-worker or friend with whom you arranged to practice.

  4. In the Subject box, type SBS Get-Together.

  5. In the Location box, type Test meeting to indicate that the meeting request is for testing purposes only.

    You have provided all the standard information for a meeting request.

    image with no caption

    A basic meeting request.

  6. On the Meeting tab, in the Show group, click the Scheduling Assistant button.

    The All Attendees list on the Scheduling Assistant page includes you and the attendee you entered in the To box (showing the attendee's e-mail address or, if the attendee has an entry in your Address Book, the associated name). The icon next to your name, a magnifying glass in a black circle, indicates that you are the meeting organizer. The icon next to the attendee's name, an upward-pointing arrow in a red circle, indicates that he or she is a required attendee.

    image with no caption

    When you are the meeting organizer, the Scheduling Assistant displays the subject of each appointment on your schedule that is not marked as Private.

  7. If necessary, scroll to the bottom of the Room Finder task pane to display the Suggested times list.

    The times shown are based on your schedule and the schedule information that is available for the first attendee.

  8. In the All Attendees list, click Click here to add a name, enter the e-mail address of the second person with whom you arranged to practice, and then press Tab.

    The Suggested Times list in the Room Finder task pane is updated to reflect any schedule conflicts for the second attendee.

  9. Click the Required Attendee icon to the left of the second attendee's name.

    A list of attendance options expands.

    image with no caption

    You can extend a courtesy invitation to optional attendees.

  10. In the list, click Optional Attendee.

    The second attendee's icon changes to the letter i (for information) in a blue circle to indicate that you're sending the meeting request for his or her information, but he or she does not need to attend.

  11. In the group schedule, experiment with changing the meeting time and duration by dragging the green start time bar and the red end time bar. Then in the Suggested times list, select a meeting time that works for all three attendees.

    The start time and end time bars move to the selected time slot.

    You can change the Show As and Reminder settings, create recurrences, assign color categories, and make any other changes you want. The availability specified in the Show As list will apply to all attendees who accept your meeting request.

  12. After you select the meeting time you want, click the Appointment button in the Show group.

    On the Appointment page, the second attendee has been added to the To box, and the Start Time and End Time boxes display the meeting time you selected.

  13. Verify the meeting details, and then click the Send button.

    The meeting appears in your calendar, and your co-workers or friends receive the meeting request.

Note

CLEAN UP Remind your attendees not to respond to the meeting request. Retain the SBS Get-Together meeting in your calendar for use in later exercises.

Updating and Canceling Meetings

You might find it necessary to change the date, time, or location of a meeting after you send the meeting request. As the meeting organizer, you can change any information in a meeting request at any time, including adding or deleting invited attendees, or canceling the meeting.

To edit a meeting request, double-click the meeting on your calendar. If the meeting is one of a series (a recurring meeting), Outlook prompts you to indicate whether you want to edit the meeting series or only the selected instance of the meeting. Make the changes you want, and then save and close the meeting window.

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Changes to meeting details are tracked so that attendees can quickly identify them.

To cancel a meeting, click the meeting on your calendar and then click the Delete button in the Actions group on the Meeting or Meeting Series tab, or open the meeting window and then click the Delete button in the Delete group on the Meeting tab.

After you edit or cancel a meeting, Outlook sends an updated meeting request to the invited attendees to keep them informed. If the only change you make is to the attendee list, Outlook gives you the option of sending an update only to the affected attendees.

 
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