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Exchange Server 2010 : Moving Mailboxes (part 1) - The Essentials

9/25/2013 9:14:20 PM
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To complete an upgrade, balance the server load, manage drive space, or relocate mailboxes when users move to a different location, you can move mailboxes from one server or database to another server or database. Exchange Server 2010 supports online mailbox moves.

Moving Mailboxes: The Essentials

In earlier releases of Exchange, moving mailboxes while they were actively being used wasn't a good idea because it caused some disruption to the affected users. For this reason, Exchange Server 2010 performs move operations as a series of steps that allow a mailbox to remain available to a user while the move operation is being completed. When the move is completed, the user begins accessing the mailbox in the new location. Because users can continue to access their e-mail account during the move, you can perform online moves at any time.

The destination database for a move can be on the same server, on a different server, in a different domain, in a different Active Directory site, or in another forest. However, some caveats apply:

  • When your source and destination Mailbox servers are running Exchange Server 2010 or Exchange Server 2007 SP2 or later and are in the same or different forests, you can use the Exchange Management Console or the New-MoveRequest cmdlet to perform an online mailbox move. This might be necessary when you are moving mailboxes between an on-premises and an online Exchange organization. You perform the move from the Exchange 2010 Mailbox server. You can't move mailboxes from Exchange 2007 SP1 or earlier.

  • When your source servers are running Exchange Server 2003 SP2 or later and your destination servers are running Exchange Server 2010, you cannot perform an online mailbox move. You need to perform an offline mailbox move instead. You do this by starting the move operation on the Exchange 2010 Mailbox server with the New-MoveRequest cmdlet. You can't move mailboxes from Exchange 2003 SP1 or earlier.

Performing online moves is a multistep process that is initiated with a Move Mailbox request that is sent to the Microsoft Exchange Mailbox Replication Service (MRS) running on a Client Access server in the source forest. The MRS queues the request for processing, handling all requests on a first-in, first-out basis. When a request is at the top of the queue, the replication service begins replicating mailbox data to the destination database. When the replication service finishes its initial replication of a mailbox, it marks the mailbox as Ready To Complete and periodically performs data synchronization between the source and destination database to ensure that the contents of a mailbox are up to date. After a mailbox has been moved, you can complete the move request and finalize the move.

In the Exchange Management Console, you can track the status of move requests by expanding Recipient Configuration and then selecting the Move Request node (see Figure 1). If a move request fails, you can get more information about the failure by double-clicking the move request and then clicking the View button to the right of the Failed Message entry.

Check the status of move requests.

Figure 1. Check the status of move requests.

When you move mailboxes from one server to another, or even to a different database on the same sever, keep in mind that the Exchange policies of the new mailbox database might be different from the old one. Because of this, consider the following issues before you move mailboxes to a new server or database:

  • General policy Changes to watch out for include those in the default public folder database, the offline address book, and message settings. The risk is that the users whose mailboxes you move could lose or gain access to public folders. They might have a different offline address book, which might have different entries. This address book will also have to be downloaded in its entirety the first time the user's mail client connects to Exchange after the move.

  • Database policy Changes to watch out for pertain to the maintenance interval and automatic mounting. If Exchange performs maintenance when these users are accessing their mail, they might have slower response times. If the mailbox database is configured so that it isn't mounted at startup, restarting the Exchange services could result in the users not being able to access their mailboxes.

  • Limits Changes to watch out for pertain to storage limits and deletion settings. Users might be prohibited from sending and receiving mail if their mailbox exceeds the storage limits of the new mailbox database. Users might notice that deleted items stay in their Deleted Items folder longer or are deleted sooner than expected if the Keep Deleted Items setting is different.

 
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