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Exchange Server 2013 Technology Primer (part 4) - Improvements in Exchange Server 2013 Relative to eDiscovery and Retention

9/27/2013 9:38:10 PM
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5. Improvements in Exchange Server 2013 Relative to Security

One of the improvement goals Microsoft has had with all of its products over the past few years has been to constantly improve the security in the products. More recently with all of the regulatory compliance laws and policies being implemented, Microsoft has focused a lot of security enhancements to address privacy, information archiving, and compliance support. The release of Exchange Server 2007, 2010, and 2013 has been no different—Microsoft added in several new enhancements in the areas of security and compliance support.

One of the additions in Exchange Server 2007 was the creation of an Edge Transport server role that supplements the traditional Exchange database server as a system in the Exchange organization environment. Whereas the Exchange database server holds user data, the Edge Transport server is dedicated to provide the first line of defense relative to virus and spam blocking. Organizations with Exchange have had servers in their demilitarized zone (DMZ) typically as SMTP relay servers that collect messages, perform antivirus and antispam filtering, and route the messages internal to the organization. However, most of the message relay servers in the DMZ have typically had no tieback to Exchange, so when messages come in for email addresses for individuals who don’t even exist in the organization, the DMZ mail relays didn’t really have a way to know, so they blindly processed antispam and antivirus checks, and then forwarded messages on to the Exchange server. The Exchange server would realize when individuals did not exist and would bounce or delete the message. This meant that the Exchange server would still have to process hundreds if not thousands or tens of thousands of invalid messages.

Another major enhancement in Exchange Server 2007 was the addition of the Hub Transport server. For many, the Hub Transport server merely replaces the Bridgehead server that handled routing in earlier versions of Exchange. However, the Hub Transport server that was in Exchange Server 2007 and 2010 has now been replaced as simply a Hub Transport service in Exchange Server 2013. The service runs on the Exchange Mailbox server and acts as the focal point for policy compliance. Policies can be configured in Exchange Server 2013 so that after a message is filtered for spam and viruses, the message goes to the policy server to be assessed whether the message meets or fits into any regulated message policy, and appropriate actions are taken. The same is true for outbound messages, that the messages go to the policy server, the content of the message is analyzed, and if the message is determined to meet specific message policy criteria, the message can be routed unchanged, or the message might be held or modified based on the policy. As an example, an organization might want any communications referencing a specific product code name or a message that has content that looks like private health information, such as a Social Security number, date of birth, or health records of an individual, to be held so that encryption can be enforced on the message before it continues its route. Exchange Server 2013 adds built-in capabilities to support policies specific to personally identifiable information as well that is key to many privacy regulations as well as payment card industry data security for organizations that use credit cards as part of their transactions.

Policies in Exchange Server 2013 are more than just internal policies that identify messages in transit or at rest in the Exchange environment, but also policies that protect the leakage of protected content outside of the organization. Data leakage protection, or DLP, is addressed both as the built-in policies components of Exchange Server 2013 as well as further enhanced by Microsoft’s Rights Management Services (RMS) that actively encrypts and protects content.

For organizations leveraging Outlook 2013 as the endpoint client for users, Microsoft has expanded the MailTips feature that was introduced in Outlook 2010 with PolicyTips in Outlook 2013. PolicyTips analyzes email messages and provides recommendations and guidance how the message applies to organizational policies.

Not new to Exchange Server 2013, but key in an organization’s effort to maintain security and privacy of information is the ability to encrypt email messages and content at the client level. Exchange Server 2013 encrypts content between the Exchange Server 2013 server and an Outlook 2013 client by default, and provides full support for certificate-based Public Key Infrastructure (PKI) encryption of mail messages.

6. Improvements in Exchange Server 2013 Relative to eDiscovery and Retention

Beyond compliance policies, message encryption, and data leakage protection are simple processes like message retention and eDiscovery search of content within Exchange. Exchange Server 2013 includes extensive enhancements in discovery and retention. Exchange Server 2013 continues to support email archiving that was introduced in Exchange Server 2010. Content can be archived and retained based on retention tags, shown in Figure 4; whether the retention is set for one year, seven years, or infinite, Exchange Server 2013 provides the ability to retain message content.

Image

Figure 4. Retention tags in Exchange Server 2013.

In addition, Exchange Server 2013 introduces the ability of an organization to search for information across both the mailbox and the user’s archive at the same time, something that with Exchange Server 2010, a query had to be done once against the user’s mailbox and then separately against the user’s archive. Unified search in Exchange Server 2013 can then be set to preserve the results of the query for immediate export or for immediate content hold.

Content hold in Exchange Server 2013 can be set using policies or can automatically be applied as time-based holds, where content is prevented from deletion based on a time factor. And Exchange Server 2013 continues to support litigation hold that locks a mailbox from having content permanently deleted from the mailbox for future search and reporting.

Lastly, Microsoft has included FAST Search as the default search engine for Exchange Server 2013; FAST Search is the common search tool for Exchange Server 2013, SharePoint 2013, and Lync 2013 and provides administrators the ability to search for content from a single tool.

 
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